J-LO Beauty Supply Hillsborough Ave — Attraction in Tampa

My son and I and have shopped in this store on two different occasions and were followed as if we were going to steal. The first time, my son paid for his own things (spending over $60) and yesterday, I paid, and were treated as if we were shoplifters both times. As we observed the different body oils located in the front of the store, one of the employees stood directly behind us while speaking in his native language to the other two men that work there and all three pairs of their eyes were on us. We walked over to the locked jewelry case and received the same treatment. The guy walked over to where we has moved by the jewelry case and proceeded to continuously watch us. We were in front of the store in plain sight, directly in front of them, observing the oils and couldn’t get anything out of the case without them unlocking it with their keys so I don’t understand the reason for them treating us that way.

I do understand that some people do steal, but NOT everyone that comes into their store are thieves. They should learn better customer service skills and be more courteous, or not place their establishments in urban communities.

I love the different selections of oils that the store sells. I bought 6 oils yesterday and 9 last week, but will unfortunately not be back. I will shop at Elegant Beauty Supplies or Beauty Depot where I’m treated as a paying customer and not a...

I live in Riverview and I had to come to Tampa to find the type of hair that I needed before I came I called I spoke to Abraham and inquired about the name of the hair that I wanted to see if they carried Abraham was so polite over the phone he took the time to find out exactly what I was looking for make sure that they had what I needed and held it for me until I got to the store. Once I walked in the store I let him know who I was Abraham greeted me with such a positive friendly attitude his customer service was definitely one that needed to be recognized you don't find quality customer service like his nowadays so I was just really grateful for his astute customer service and kindness towards me. I left please with everything that I...

My wife just came out of JLO’s shopping for my daughter, she had some questions about the hair and decided to ask one of the guys behind the counter. His demeanor seemed dismissive and nonchalant, he didn’t seem eager at all to help in fact he almost seemed insulted she interrupted him from scrolling on his phone. On the way out she asked who the owner was and told them they were a little rude, they laughed and didn’t care 🤷🏽‍♀️ they want our black dollars but don’t support our black women! How about come around the counter and help like a real salesman and give a lady some options! Do you want ppl to shop at your establishment or not?? We probably won’t be back and my wife has frequented this location several times...