Michaels — Attraction in Tempe

There was a sale for paints "Buy 4 or more get them for .66 cents each." The sign had the brands name and acrylic. I went to the register with my selection of paintst which were all this specific brand and were acrylic, but the lady said it had to be the paints that were priced at .79 cents. Ok no big deal, I go back and make sure all my choices of colors at from the .79 cent rack. Now, back at the register, a male worker unsure of his name (tats on both arms) speaks to me as if I'm stupid.. he has the previous paints that I had originally picked out telling me one by one, what color it is and what type of paint it is. He said the sign says it's only for the .79 cent paints.. I said "no it doesnt say that on there but ok..." He became cocky and was saying to the cashier if anyone questions it call for me and I will personally walk them back and show them the sign. He then said in a very rude tone, "The sign says sale is for the .79 cent paints, I will show you!" I was so upset that he would speak to a customer in that tone or even treat me this way. It was totally disrespectful. For One, I know what the sign said, I can read. Maybe their signs should be more specific. Two, the customer is always right. Three, even if the customer was wrong, don't be a dick.. chances are the customer will understand but don't treat them like they are stupid. Anyone in customer service, retail, etc should know how to enteract with customers professionally, diffuse negative situations, and leave the customer on a...

Lady gave me fake bills !!! I paid with a 100 dollar bill she didn’t have change so she went to get it from the “save box” she gave me $62 back but the three 20 dollar bills were fake! and didn’t notice until 3 hours later when I tried to use that money to buy dinner and they told me it was fake went back to the store she denied it I asked if she can open the save box where she got the money from so she can check if she has other fake bills in there she didn’t want too open it because she said I can grab the money and run away with it when I was just trying to see how I ended up with FAKE BILLS this it’s 60 dollars we are talking about the moral of the story she didn’t want to help at all about the situation all she kept saying is she can’t do anything about it when she’s the one that gave me that change back whole time she acting weird as if she knew what I was talking about she probably thought I wasn’t going to come back since I look young or probably thought I was stupid plus I’m literally 8 months pregnant I didn’t have the energy to keep going back in forth with her so just took my L nd walked away just so sad of a person to do that hope she...

This location is okay. We don't usually have a problem but beware if you order breakables online for in store pickup. We ordered a dozen small delicate glass bowls and came to pick them up. They handed us a clear plastic sack... Filled with unwrapped glass bowls just knocking against each other. Whaaaat. Packing glass 101, at the very least wrap it in paper, sheesh.

When I requested that these bowls be at least wrapped in paper if not put in, I don't know, a box, the girl at the counter told me they had no packing material in the back (suuuure) and grinned as she said we'd have to go up front to have them wrapped. We had the same order at numerous other Michael's locations and this was by far the least professional presentation of an online order.

We got to wait in an excessively long line (about 15 minutes with two cashiers) and the poor lady had to wrap a dozen bowls while more customers piled up behind us. Call me crazy, but we ordered online to AVOID both standing in line and making people wait for a lot of items to be wrapped. It was clear to me that whoever was putting together online orders at this location couldn't care less if your purchase...