Southwest Gymnastics Training — Attraction in Tempe

It is long past due that I pen a review of Southwest Gymnastics!

Stumbling upon a “groupon” for some introductory lessons, we gave them a shot. Our early elementary age daughter was doing cartwheels & tumbling all over the house – especially after the Summer Olympics and the USA Women’s performance! We could not get her to stop, so getting proper coaching and instruction was the next logical step.

We are VERY protective parents, each with extensive EMS / First responder and clinical nursing experience. In addition, my older sister was a very competitive gymnast from years ago. I spent a lot of weekends growing up watching the competitions / practices and how coaches were indeed part of the development of the gymnasts. I knew which questions to ask, inquired about certifications of the coaches and of course where the First Aid equipment is located and are the staff knowledgeable on its use.

I have been observing our child’s development for the last year and half with what has become her passion at such a young age. The staff members at Southwest Gymnastics are FIRST about safety and teamwork. They make the learning experiences enjoyable for all the children that are either there for testing the waters of the sport, recreational activities or working towards team competition.

All the coaches are approachable. If I had concerns that practices may be interfering with schoolwork, they informed us that if school is not a priority –then being part of the gym may need to take a backseat until the child’s focus is where it should be.

The coaching, mentoring & training together have empowered our child to be more focused and goal orientated. A great bargaining chip when getting homework completed to fit in with the busy...

Worst customers service ever!! I brought my daughter to a trial class last weekend. I was absolutely clueless to how it all works and when we got there there was no one at the front and a sign at the front desk that said the office was closed but we could see classes going on. We stood in the main lobby for a while. I still had no clue what to do and there was no one there except the coaches training classes. We had to follow someone who came in to figure out there is a little area you can sit and watch classes. When it was time for the next classes coach came to the door and announced the next class. I though they would at least have a list of something showing who might at least be new... (there was another woman there for a trial who seemed to be having the same experience I was)

The ONLY reason I'm giving this place 2 stars is because my daughter enjoyed the class and the coach seemed involved with the kids.

Other than that there was absolutely NO customer service whatsoever and on top of that, for people like me who was there for a trial NO one came out to ask who my daughter was or meet me. NOTHING I had her stay because I was able to watch her and why not, it's a free class.

I have yet to hear from this place at least calling to ask about my daughter's experience. Enrolled her in a trial class at a different gym and immediately was contacted to let me know that I was approved for the class and asked if I had any questions, etc. I haven't even been to that gym yet and I've already had a better experience.

I will never recommend this place to ANYONE. Absolutely no communication or customer service whatsoever. It was a very...

I started training at Southwest Gymnastics when I was 7 years old, which is about 29 years ago. I attribute much of my success in life to Brock for the mentorship he provided me when I was a young competitive gymnast. Without Southwest Gymnastics, I would have never received a full scholarship to the United States Military Academy, where I would eventually become the Team Captain of the West Point Gymnastics Team and go on to have a decorated military career. Southwest Gymnastics has proven track record of developing elite gymnasts into men and women of character. I will be forever grateful to this gym and its coaches over the years. There is no better place in the Valley to send your kids to have fun and create memories while learning the life skills that will make them successful...