We went to U.S. Egg one Saturday morning, and had a 20 minute wait, just to be greeted by the worst breakfast ever. I ordered the Veggie Skillet, which boasted "fresh diced" veggies - it came topped with an obviously frozen veggie mix. No one actually takes the time to crimp their carrots or thinks cauliflower belongs in a breakfast dish, and the only real veggies in the skillet - the onions - were raw. The potatoes were way too perfectly cut to be fresh, and slightly soggy - the texture of frozen potatoes.
We also experienced one of their custom made omelets - it was an obviously preformed egg patty, with the cheese on the OUTSIDE of the omelet, and none of the fillings were mixed in. The patty was folded over the two of three fillings we requested, which spilled out until we realized what we'd been fooled into ordering wasn't an omelet at all.
In addition, their juice is over $2.50 for a 10 oz. glass.
The manager was very helpful, in a Kramer/Disco Stu sort of way. We got out of there paying under $10 for our meal, which I wouldn't have had any other way. The service is understandable for a busy place, but we were only re-visited once after we received our food, and the waitress laughed off our concerns. When I told her I had an issue with the frozen veggies, she laughed and said "Oh, freshly frozen!" and walked off before we got a chance to let her know she'd missed one of our omelet fillings.
For the worst breakfast of your life, visit U.S. Egg. For a comparatively high quality breakfast, you're better off...
Read moreI am writing to express my disappointment with the service and cleanliness I experienced at US Egg in Tempe, AZ. I have been a loyal customer of US Egg for many years and have always enjoyed their food and service. However, my recent experience was completely off the mark.
Upon being seated, I was immediately taken aback by the unwashed cups that were served to me and other customers. The cups were visibly dirty with heavy lipstick marks and sediments clinging to the inside. I brought this issue to the attention of our server, Cassie, but she dismissed my concerns and offered no apology and even instead attempted to deter me away by commenting “water is free”.
When I requested a new cup, the replacement was equally dirty. I escalated the issue to the manager on duty, but he was also dismissive and refused to offer any compensation for my inconvenience. He simply shrugged and said, "I'm not the owner, I can't give discounts."
I am appalled by the lack of professionalism and concern for cleanliness displayed by the staff at US Egg. I understand that mistakes can happen, but the dismissive attitude of the staff and manager is unacceptable.
I am deeply disappointed by this experience and hope that US Egg takes the necessary steps to improve their cleanliness standards and customer service. In the meantime, I would caution other customers from dining at US Egg until these issues have...
Read moreNo idea why I keep going to this HORRIFICALLY priced place with terrible food. After today never again! Food is bland and not good but the protein pancakes are the only thing keeping this place afloat. Somebody from that place needs to rip off that recipe and open a real restaurant with actual good food and decent prices and they will make a killing. Take the waitresses with you because they seem to be really nice.
The owner, Mark I believe is his name, always seems to answer the phone but always passes it off to one of the workers there to take my order. When I go in to pick up my order he is always standing there at the podium and always tells one of the workers to take care of me. So I stand there waiting for someone to help me while he stands there doing nothing. It's like what the hell do you do around here? Do you know how to do anything besides stand there and tell others to do everything? What a terrible boss and gives off a super creepy vibe, wouldn’t be surprised if a sexual harassment lawsuit comes out of that place or there has been one in the past.
All in all, DEFINITELY skip this place if you want good food and value your wallet. Honestly McDonald’s breakfast is way better and WAY cheaper. Don’t let these greedy people who think they have gold rip you off. This is what 16 DOLLARS gets you there for ONE PERSON (how...
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