Staples — Attraction in Tilton

I just went here to buy an office chair, the floor was a mess. They had boxes of chairs not matched correctly with the prices. We asked an associate for help and he was so useless. Pretty confident he just smoked a ton of weed, which is fine If you can do your job... but he just stared at us and mumbled. I found a chair that I thought was $79 because that is what the tag above It said on the wall. We got to the register and the same associate came to rang us up. I entered my information because I am a rewards member so my info popped up on the screen, he rang up the chair and didn’t tell me the total or say anything. I happened to see on the screen the chair rang up$229. I said that’s not what the tag said. He went to look, came back and said he couldn’t find what I was talking about. I went back to the area to show him and he said the tags were not matched with the right chairs and then just stared at me. I asked him what chair was $79 and he mumbled he would need to get the scanner and then just stood there. Clearly he didn’t want to help so I said never mind I was good with buying a chair from them today. He continues to just stand there and I asked him to go back to the register to clear my information out of the screen. He said oh you don’t have to worry about that. I said no I am not comfortable leaving my info up and not seeing the transaction canceled. He got annoyed and came back to the register and cleared my info. I thanked him and he ignored me completely. Worst customer service I have ever...

I entered the store today to make 10 copies on special green paper and to laminate them at 3:00 PM on July , 3, 2018. 1 clerk behind the counter because the other employee which is usually behind there was on vacation. Black out period in my book! Not enough employees to take care of customers on July 4th week. Guy behind counter was helping a lady that was there when I came in. I waited 1 hour and 25 minutes before I even left the store w/ my 10 copies laminated. 1 lady came in while I was there and had 2 pictures laminated and left the store... I waited right by the counter most of that time except a trip to the ladies room. With temperatures in the high 90's today outside I was sweating Profusely in the store while there AC didnt feel like it was on. Outside to inside didnt feel any cooler at all. I didnt get anger but I let the manager that was there know. It was a big joke to them. I understand sometimes it takes longer but the store wasnt busy and only had the lady before me. I always give second chances but I will never go back into this Tilton store to do anything. I will drive to Concord from now on. People were very friendly but because I waited 1 hour & 25 minutes was ridiculousily too much time for 10 copies on special paper and to be laminated. Not a happy customer...

I have used the print services at this location several times and have always be delighted with the staff and quality of work. On this occasion, I happened to be looking for office storage. I had noticed some cube storage units on Clearance. When I asked Mark about them he looked at the inventory, noted the 3 units I wanted to buy were on Clearance, shared the fact that with the Staples Connect App I could save another 20%, guided me through downloading the app, wheeled the storage units over to the cash register, and THEN helped me fit them in my car. He was AMAZING! Best service I have ever received in an office...