Staff are not friendly. You can't even figure out who's working in the floor as the staff act like some college girls chatting and even if you ask them, they will answer in an unwelcoming and unfriendly manner. Even at checkout, they were snobbish and looked like they don't like doing their job. I still bought $400 worth of items, but i will not be back at this location because of the staff attitude. Store was quite messy too while they have time to be chatting in the front. It's also hard to ask for help from them. Customer service is a very important element in this business. I hope they...
Ā Ā Ā Read moreI was not impressed with the selection, or the high prices of even the clearance items. Disappointed that there were no leather shoes or boots (except Sperry?), especially at the prices listed. The quality of the children's shoes is questionable - kids are hard on shoes. As for the store itself, I was surprised to see it so dirty. Shoes in the aisles (making it an obstacle course for a wheelchair), papers and boxes on the floor & under racks... how hard is it to sweep the floor before opening? (We were there in...
Ā Ā Ā Read moreThere was three associates working and all three looked at us and never asked if we could use any help. They all stood around gossiping and complaining about who they had to work with. Family with three children also not asked once if they needed anything. We left after 15 minutes. I used to give them 5 stars, they used to wait at the door and assist right away and if they didnāt have it they would help looking online. Where as all the customer...
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