Walgreens Pharmacy — Attraction in Town of Chester

The attitude in here is unbearable picking up your medicine is treated as if you’re interrupting them and they don’t seem to want to be bothered. Prior to coming here I Had been getting my prescription for years originally with no issues and was going to CVS and never had any issues. When I was forced to start picking up from Walgreens I realized the customer service is non existent. Every time I’ve been here I wait 20 plus minutes to even be looked at, when they finally decide to pay attention to you they stick their hand up in your face and tell you to wait. I placed my prescription over the phone and I was told it’ll be ready the next day meanless to say it wasn’t . It’s now the third time I’ve shown up to pick up my prescription and they claim it can’t be filled and then proceed to blame my DOCTOR. when I call my doctor and the insurance company everything is as it should be. So instead of admitting they made a mistake for the third time they roll their eyes in your face and give an attitude as if it’s not their problem and then proceed to tell me I’ll need to wait over 3 days to have the prescription filled even though they just claimed my prescription had issues and wasn’t able to be filled ???. I’m then told I can drive over an hour to Newburgh to pick up my prescription which I told them is not doable as I have a job and no time to go pick up something that should be ready at my local Walgreens. Really sick and tired of this place and will not be back as long as I can help it. I’d suggest doing mail order prescriptions to avoid this place and their lackluster “service”. Do yourself a favor and don’t give Walgreens your...

The staff, while it may not be their fault; are overworked and way too busy to even help you on the phone. There is at most two pharmacy staff, on a rare day 3, and it will take you ages to get any sort of help. Once you do get help, they don't know what they're doing, having issues filling requests. I can't tell if they're lying maliciously or blatantly inept but on multiple occasions they will say something is ready only to not have it once you arrive. It could be on anything from cough medicine to insulin.

These issues are not just plaguing the pharmacy, god forbid you want to buy a item from the front register. There is usually only one person on staff there, and one very specific employee can cause a literal 9 minute wait of 4 to 5 people just wanting to ring up one to five items. The freezer / fridge section of drinks is barely cold and breaks often, so if you want to get milk you may be out of luck. Walgreens taking over this location has really run the store...

I went to supposedly to pick up my subscription I called it in …and I was told that it couldn’t be filled because of a in correction named spelled wrong, and they immediately said it was the insurance fault or the doctor…so I couldn’t get my script right then, until the next day and it was only half…filled…until I resolved it , I called the insurance A & B and both said it was exactly the way it was when I first signed up,…then it was the doctors fault, but there are always nasty …talk to much with customers about the right stuff other then what they are suppose to talk about…so this is not finished with the information I have to receive yet. There is one more I have to get info from…before it’s settled…they make a mistake they should fess up…and don’t be in a hurry to push the blame...