FedEx Home Delivery — Attraction in Town of Islip

I missed a Saturday delivery by 60 minutes and called to see if it could still be delivered that day. I reached 2 individuals that had a heavy accent, potentially outsourced to another country, and was told no with reiterating the same thing overer and over again off of a script. Completely not helpful, or personalized service. I offered to pick-up the package the next business day and was told no because it is scheduled to be delivered in 2 business days and I can't pick it up. So my package is available on Saturday and I cant get it until Tuesday of the following week? Thats a bad business model. Completey disappointed in FedEX. I'll be sticking with UPS...

Miserable service. 2X in the past week driver delivered my packages from Chewy to my next door neighbor instead of me. My street number is on my mailbox 3x and on my front door. The neighbor's street number is also on their mailbox and front door. The box is clearly labeled with my address. Also, every shipment from Chewy comes with bashed cans. What is wrong with the people at FedEx? Just lodged a complaint with FedEx about delivery person who can't read a street number or doesn't care. Customer service lady was very nice. I wish the driver was here to hear me screaming instead of that poor customer...

FedEx Office FedEx is absolutely the worst delivery service ever. Driver waits 15 seconds at my door and leaves without dropping off. Then 4 days of back and forth trying to find out where the package is and when it’ll be delivered. Finally they tell me I can pick it up and they’ll call me when I can…no call and place is closed now. So customer service now says they package was possibly damaged (one of the 4 times they loaded it on a truck for delivery but never delivered) and might need to be returned… how does a company that’s run by literal brain dead idiots still make money and stay in...