Hand & Stone Massage and Facial Spa — Attraction in Town of Islip

I have been given hand and stone gift cards for the past two christmases. I decided for my mother’s birthday to give her a gift card for a massage since I enjoyed it so much. When I went to hand and stone in bayshore, I asked the pricing for a 1 hour massage I was told it would be $119, I asked if there were any introductory prices being that my mom was a new client going in for her first massage, I was told to come back for Black Friday , being her birthday was October that didn’t work. Today when she arrived for her massage she was told the massage was only going to be $80 the introductory price…. When asked if she could use the remaining money for another service she was told no because all the money had been used on the massage. When I called to question this I was transferred to three different people until I got the owner Michael Mirabella. He told me she received the introductory price and there was no money left over. I was hung up on by Mr. Mirabella. I decided to go there and speak to him in person. I was told I didn’t buy a cash card I bought a service card … I didn’t even know there were two different types of cards because the girls who sold me the card failed to mention that. He said that’s only for certain people who can’t afford the full price massage. With that things got heated and his front desk girl recorded me and my mother on her phone and laughed about it calling us crazy. The front desk knows nothing about the services they offer and they are so unprofessional !!! Never go to this place!!! In the end I laid out an extra $39 dollars for my mother to get introductory price and I lost out on $39. Long story short please don’t get scammed at hand and stone!!! Michael Mirabella and his staff...

Where do I even begin with Barbara at Soul Skin?! Going to see her at least once, sometimes twice a month, is not a chore—it's an absolute treat! Barbara is more than just an esthetician; she is a skin goddess and a wonderful human being! From the moment you walk into her beautiful Islip studio, the energy is warm, inviting, and full of kindness. She is incredibly personable and loving, making every single client feel like a VIP. But let's talk about her skills, she is the ultimate professional. Her touch is magic, her knowledge is extensive, and she truly cares about giving me the best results possible. I trust her implicitly with my skin, and every facial feels tailored just for me. The results are amazing, and I always leave feeling refreshed, glowing, and totally rejuvenated. If you are looking for an exceptional, high-quality skincare experience delivered with genuine warmth and expertise, you simply must book an appointment with Barbara Hannett at Soul Skin. She’s the best in the business, and I can't recommend her enough! I...

Overall not a good first impression and I will not be back nor will I recommend this buisness. My son purchased a 60 minute massage for me as a gift. My massage started 20 minutes late and I only received a 35 minute massage not the minutes my son paid for. No timer was set by the masseuse to ensure I got the time paid for. Secondly, she did not read my questionnaire or ask what were my problem areas, as they do in other well run establishments. I guess she wanted to get back on track with time since she ran over with the appointment before mine and she had another appointment after mine. There was nothing relaxing about the massage. Cold massage oil, an overly talkative masseuse and just poor service. I left there feeling worse than when I got there. Overall worst massage I have ever gotten. Spare yourself and spend your...