Zwilling Factory Outlet - Pleasantville — Attraction in Town of Mount Pleasant

Before you buy anything here, know that you can't return anything even if there is a manufacturing defect. If you really want to buy something they sell, find it on amazon or another store in case you have a problem. I purchased a 12" stainless skillet from this store recently. After using the pan ~5 times, the cap on one of the rivets (what attaches the handle to the pan) popped off while I was cooking (see photo attached). It was so loud that my wife heard it from the other side of my house with the TV on. I wasn't really sure what happened, but after I very carefully looked through what I was cooking in the pan, I found the small rivet cap mixed into the food. We're lucky nobody ate it and broke a tooth or choked! Very obvious cheap materials and poor craftsmanship went into this pan. I've had Calphalon and Misen stainless pans that I've used 100+ times without any problems. The worst part is that when I took it back to the store they told me they couldn't do ANYTHING to help me and I had to call zwilling myself and deal with it. Turns out zwilling won't do a return, regardless of the circumstances so they just sent me a new pan. I will never use one of their pans again so it's going straight into the garbage. Terrible product, even worse customer service from both this store...

I had such a great experience at the Zwilling cookware store this past weekend! The store manager, Anna, was super helpful and made the whole process easy. As a beginner cook, I wasn’t sure what to go for, but she guided me through everything and helped me pick out a Staub Dutch oven and skillet.

I already made a Caldo Gallego soup in the Dutch oven, and it turned out amazing! The cookware is awesome, and I’m so happy with my purchase.

thanks to Anna and the Zwilling team for being so friendly and knowledgeable. Highly recommend this place for anyone looking for quality cookware, whether you’re just starting out or a seasoned pro.

(Sharing a pic of my...

We normally visit this Zwilling location on the weekends whenever we get a Zwilling product itch. There's ample parallel street parking right in front of the store. The staff is always friendly and very helpful. Some go out their way to engage in conversations and those little things really make the trip worth it.

Pricing is very fair, especially when there is a sale. My GF and I brought in our Zwilling Pro Knives for sharpening at $1 per inch. There's also a full cooking studio next door where they host cooking seminars and events.

Big shout out to Susan and Anna! They were very very accommodating during our last visit! We are definite Zwilling...