Sid Jacobson Jewish Community Center — Attraction in Town of North Hempstead

The JCC East Hills SummerStreeters camp is a very poorly managed/negligent camp. The counselors are inexperienced, but for the price they charge, you would expect better training and diligence from the director and camp management. Kids are almost losing fingers while the counselors are in the room. Kids are bullied and when the director is informed, no action is taken. The parents are talked down to, for raising their concerns. I am not sure if race is a part of the issue but it seems quite evident. Health protocols are not followed, even during covid. Counselors are not trained well enough to recognize children who are sick and they are left unattended all day and not even sent to the director to check if something is wrong. Debra the director is not fit to run the camp. When asked about sickness spreading through the camp, she outwardly denied it is happening while children were getting sick. She yells at you like you are crazy for questioning her lies and does not follow-through. She will also blame the counselors when something happens even though she should be monitoring or staying on top of the situation. Children in the camp are not treated equally and even the children themselves can tell the difference. Escalating to the JCC Senior Management is useless. They do not even care to respond. The facilities itself is nice but I would stay away from the camp! It is a lawsuit waiting to happen! Children's safety is not the top priority, making money is. STAY AWAY if you care about your child's safety...

+1: Good people. "Working in" is expected, and "reserving" equipment (with a towel) is not.

+1: Layout is extremely well planned, with no wasted space, but also no over-crowding.

+1: Good community. I've forgotten to lock my locker on a few occasions, but never had anything taken/disturbed. This is very much a community center, and you'll feel good vibes if you bring your own too.

The children's programs are excellent.

The kitchen is clean, and well stocked.

+1: Staff is friendly, experienced, and helpful. Facilities are very clean, and well maintained. If you're doing something dangerous (to yourself or others) you'll get corrective advice (free of charge), but you won't be bullied by power-tripping staff.

-1: The regular hours of operation is often incorrect on their Google maps profile, and getting to their hours on their site (via mobile) isn't so fun.

On several occasions I've witnessed others u-turning in the lot(along with myself), and have been advised to call ahead to double check that they'll be open (only useful if you aren't an...

There is a previous review by a man named Dan below who said the JCC took money from people and then didn’t reimburse during the pandemic . I had the same experience . Swimming lessons for my special needs son were prepaid pre-pandemic . When the JCC opened up I reached out to his swim instructor to restart lessons only to be told that they were for members only . I asked to speak to the aquatics director but he told me the director would tell me the same thing so I told him to reach out when it opened back up to people who didn’t have membership. No one ever reached out and then when I asked about the lessons I was told they were “expired” . The JCC prevented me from using them because I wasn’t a member and then told me they expired !! I just want me kid to learn a life saving skill and as a single parent membership is beyond my means . For a place that holds so much charity outreach how about you take care of the vulnerable people in your community first who PAID for a...