Hunan Taste — Restaurant in Town of North Hempstead

We love this restaurant. Food is pretty good. Today we went with a group of friends. We got a table next to families with young kids (sweet but noisy), when we asked to improve our position to a quiet table - they refused to give us another table (on the other side of the restaurant which is calmer). Our waiter literally dumped the menus on our heads, offered no tea or drinks. The rudeness of him was beyond comprehension. A rude robot !! Saturday is busy and as more people gathered around our table and bar area the fortune cookies and check were thrown on the table (we didn’t ask for them) we got the message - and left. To complete the terrible (mean) service we had inside the restaurant came the rudeness of the parking valet that was even more shocking. We know this valet man for years. Today he didn’t like the dollar bill my husband gave him (sorry that’s the only small bill I had), and he threw it at my husband telling him “do you want it back?” At this point my husband took the bill and got into the car. Our friends saw that and were shocked. They quickly pulled another dollar bill, yet two dollars weren’t enough for this man tonight and he asked them “do you want it back?”. Our friends told him that this is not the way to talk and treat people, but he was already running to insults another customer….or not .. maybe $5 or $10 will calm his valet...

I came after work with my friend. We ordered Hunan Duck I couldn’t wait for my friend to try it since I order this all the time elsewhere. It was under seasoned , tough and stale. I didn’t want to make a fuss. So I ordered garlic sauce to help. It didn’t. No problem. I was willing to take the loss. The waiter came and asked if we liked it. We both said no. He said let me talk to my manager. I didn’t ask him to. He offered. He came back and said they will take 50% off the $30 dish. Ok. That’s cool. He asked if I wanted to pack it up. We said no. He said take it. We said no. He said someone else will eat it. My friend thought, maybe we can give to someone homeless. I told her, homeless will be hard to find in LI. The check came, they charged full price. So I asked. They went to the manager, he came to our table and screamed at us saying we would have to order something else. We can’t say that we don’t want it. I said, but we don’t. Everything was under seasoned. He had such a bad attitude. I will never go back there. Not only were we the only women of color dining, I was embarrassed about something I didnt ask for. He was out right rude!!!! He ended up taking the $15 off. But I’m still offended. The valet was super sweet and so was the waiter. But if the management is like this, I...

I was at Hunan Taste a number of years ago and returned today with 3 other people. I will never, ever go there again. First, the man who did the valet parking was rude and in a hurry. I scarcely had time to turn off the engine and he was knocking on my window. I needed to unplug my phone and get my key out of my pocket to leave in the car. Before I could do that (15 seconds, maybe) he knocked on the window a second time. That turned me off before I got into the restaurant. My wife came from somewhere else and met me and the other 2 there. She got there first and asked for a table for 4. The man at the desk wouldn't take her name. So I went up to him about 15 minutes later and told him that my wife didn't give a name and he rudely and curtly said "I know you're here, I see you standing right there." But so rude that I was ready to leave. Finally we got a table. The noise level was so high that we had to yell to be heard and we had a small table for 4. The food was average. It was not hot, especially the soup. The waiter was not nice at all. I think his face would crack if he smiled. For the first time in may years, I did not leave more than a 20% tip. It was an awful experience and we will...