Dinettes Plus Furniture NY — Attraction in Town of Oyster Bay

Horrible service. Save your time and money. Benny sold us a couch and a dining table. Since the very beginning we noticed the couch cushions were not fitting correctly. We moved them around and nothing would work we called Benny. Benny send somebody to get it "fix" but there was nothing to be fix, the cushions were too small. Long story short 6 months later and calling Benny every week to try to get the cushions, nothing! The couch still don't feel comfortable, we have to put blankets between the cushions to make it comfortable and to cover the big wholes. And then our dining table chairs bottoms broke, once again we told Benny he refused to give us spare pieces for the bottom. Do not buy from this man, he is not a responsible vendor or business owner. When we bought the furniture he said everything has a one year warranty. It's been only 6 months and he does not try to fix what is wrong with the furniture he sold us. Very disappointed!

As a business owner, he should take responsibility for...

Price: he matched the price for the sofa set I wanted to the cheapest seller I was able to find

Customer services: easy sale, super nice, even was able to communicate via texts

Delivery: was promised it in 6 days, it came in 4. Delivery guys were awesome. Cleaned up all the packing junk from new stuff. I also offered to give them some money to take out my old couch and they did. (Yes some places do this for free, but other places also charge a lot per piece to break down the furniture if it doesn't fit right through the door. This place charges a small reasonable fee)

Quality: it was a Ashley sofa set so quality isn't really up to the seller. But no damage from it being transported. Also they took great care in making sure not to damage anything when bringing it in, putting it together or adjusting...

This place does not deserve even one star. I ordered A dresser with mirror a night stand and a vanity. In May from Ben. The dresser, Mirror and night stand were all delivered in June. The mirror had a crack in it. Still waiting for a new mirror. The vanity after multiple. phone calls to follow up when it would be delivered. They kept.saying that it would be on the truck on Friday. Well that Friday never came. In the middle of August we got a call saying they no longer make that vanity. So we asked that they return the money back to the card. It is now the middle of September and they still have not returned the money to the card. now we can not even get Ben on the phone. Now i am going to have to call the csrd company, to have them get the...