The theatres have been nicely redone, but it only goes as far as the seats. The building is too small, so the theatres are too small, resulting in really awful viewing angles in the seats below the walkway (top half of screens appear dark at those angles) and always having to crane your neck. We always sit in the first of the top rows because of this, but then you have to deal with the LEDs lighting the walkway and the bright green exit signs in your peripheral. I understand why they're there, but they glare heavily on my glasses and the light strips shine up into your eyes. In addition, the overhead lights stay on during previews, and certain seats get the "spotlight" (like the middle of the first row in the top section...). I wouldn't mind these things alone, even with the addition of the overly high volumes (probably to cover the noise of other audience members, a reason we try to see movies around noon on weekdays). But the thing that gets me more and more are the awful aberrations in the screens (or the projector lenses). I've seen white and/or dark spots in several theatres, and many have a burn spot in the middle that seems more reflective (more white) than the rest of the screen. We see a movie a week and I can often look past these things, but today's screening of Born in China was all but ruined by the thick, off-center magenta vignette that marred the picture throughout the film. See my pictures. This was in theatre 9, so at the very least, don't see a film in that one. $12/person is too much to charge for the viewing experience...
Read moreClean but some cashier's need to be a bit more friendly. Our 1st one was great she was helpful and friendly. Went up for popcorn refill and the guy seemed miserable. There was 2 lines, 1 for card and 1 for cash. Lines were NOT clearly marked so if you got in a line and it was wrong than you didn't know until you got up to the register. They need to put bigger signs up like on a floor stand so people don't have to switch lines. Ticket checker was very friendly and cheerful. Assigned seating needs to go, people were sitting in our seats so we found others. I understand they make most of their money from the food but over 30 dollars for 2 large sodas and 2 large popcorns is a bit extreme especially since the popcorn was burnt. A bottle of water was 6 dollars and sweet tea too. For the most part a good experience but don't go unless you are prepared to spend a lot or not eat anything. Family of 4 - 14×4 tickets if they share 2 lg popcorn and 2 lg sodas that's 30+ candy is 5+ each times 4 = over 100 for 4 tickets, popcorn, drinks and a candy. If you do go, go on Tuesdays when...
Read moreGood enough theater. Local so you have the option of seeing something spur of the moment but if there is a movie that offers more, we go to Kingston, Ontario. They have recliner seats with foot rests and IMAX. They also make EXCEPTIONAL popcorn! They also put up plastic chains so everyone has to file through the same line. Watertown used to do this but decided they were missing an opportunity to separate you from your money by putting up displays of high priced candy. Unfortunately this means you can be standing in line for ten minutes when another register can open and someone who just walked in goes straight to it leaving you in line. Regal apparently sets standards as to how much butter flavored salt they put on their popcorn. Unfortunately this standard is too high. To compound this, the employees making popcorn are always in a hurry and make the scoop of salt heaping. I find I can’t get a quarter of the way through my popcorn before my mouth becomes raw from the salt. Wish they could get...
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