The Grille at Hilton Garden Inn — Restaurant in City of Watertown

The Grill at Hilton Garden Inn staff to the rescue! My wife and I unexpectedly found ourselves looking for dinner on Saturday night after a local Watertown restaurant kept us waiting almost an hour only to explain that the waiter had forgot to place our order. After checking around, we raced to get to The Grill at Hilton garden Inn before closing at 9PM. The staff couldn't have been more welcoming and understanding (an advantage of smaller communities is that everyone keeps tabs on everybody else so they knew and understood our situation). The manager, Gail T, promptly got us seated and looked after. Within 15 minutes after ordering our tasty dinner arrived with two complimentary glasses of wine. The meals from the regular menu included a past Alfredo dish and chicken. Both were delicious and the service by Barb S was so caring friendly that we felt right at home. Without including the complimentary wine, our meal came to less than $30. As you might expect, we left a generous tip for Barb and Gail absolutely would not accept a gratuity for their wonderful effort. You can't go wrong with staff like this to help you...

used to love going here for the buffet before covid 19 ,so they just opened back up for the Sunday buffet again after a couple years now so i decided go never again ,used to be one price for the buffet which was great but now it has changed for the worst .now remember this is supposed to be a buffet but now they take your order from the table and they charge you for everything separate .so i had a coffee .bacon, sausage patty's, and some home fries from off the buffet then i ordered an omelet with ham, onion. there was it no menu to look at .the omelet was the size of a hot pocket lol .so i ordered another one then they brought me the bill i could not be leave it 38.77 dollars and some change and a five dollar tip for breakfast i will never go there again you can be leave that , still this is a review so i got to be honest the food was good but i could have went to longways or moe's place and got the same thing for about fifteen bucks. the hot pocket size omelets are 13.95 each lol so i was charged 28 dollars just for the small omelets i was amazed now i under stand businesses need to make money but that's just...

Sooo I’m doing four stars because this is my first time here and I don’t want to go overboard BUT between ms Shelby greeting/ serving, Nicole putting together an awesome menu and Kristen managing it all the experience, yes experience, was on point. It was my daughter ´s bday weekend and I was getting information to bring her to breakfast here. Shelby was so convincing about the River rat Mac and cheese I decided to get my daughter and do dinner instead… glad I did. Shelby was the best with an awesome attitude to top it off…the Mac and cheese wasn’t bad either😉. My daughter had a huge portion of haddock and red peel mash and topped it off with a hearty slice of decadent chocolate moose cake!!...