Wipe Your Paws — Attraction in Village/Town of Mount Kisco

I was left frustrated with our grooming here. I was told our pup suffered bilateral aural hematomas while "shaking his head during grooming" and to bring him to the vet- HOWEVER I quickly found that to be false and our dog actually had bilateral EAR LACERATIONS- very different than hematomas.

II was told that I needed to emergently bring him to his vet and the groomer explained over the phone what a hematoma is and why it happened. I paid the FULL BILL of $180 and headed to the vet ER- the only way to get a same day appointment.

Long story short- the vet informed me that these were not hematomas- they were lacerations from being shaved. I was immediately disappointed and watched on as my pup had his ear lacerations glued shut at the tip from a laceration- not because he was shaking but because he was cut by the grooming blade.

I would have been fine with this all if I was told from the onset that he was cut by the razor blade and not informed that this was definitely a hematoma and needed veterinary care. I find it hard to believe that his ear could be cut by the blade, causing a laceration, and this to go unseen and then mistaken for a hematoma.

I am left both frustrated and disappointed. Not only am I now stuck with a $180 grooming bill but ALSO a $250 vet bill bringing the grand total to $430+ for a bath and haircut- one in which he was injured.

We drive 40 minutes up to come to your location because we have heard rave reviews and we had a stellar experience on our last visit. This, unfortunately, was quite the opposite. I was hopeful this would be rectified however they did not and will never see our business again....

I recently had an atrocious experience with "Wipe Your Paws Grooming." My friend went through a nightmare when she picked up her dog, only to be handed a completely different dog. Despite her insisting, the staff kept saying “it is your dog” and made her feel like she was crazy. They even put her dog's collar on the wrong dog!

When I took my own dog there, they called me not long after dropping him off, complaining that he was growling at the workers. So we had to drive a hour back to pick him up. This was shocking as my dog is the sweetest boy ever and loves everyone. Their lack of patience and professionalism was glaring.

Fast forward 5 months, I took my dog to Pooch Parlor Dog Grooming in Briarcliff, New York. These professionals groomed the very same "aggressive" dog without any issues. They mentioned he got a little nervous, which is common, but they calmed him down successfully.

Pooch Parlor was everything Wipe Your Paws wasn’t – professional, patient, and truly caring. Save yourself the trouble and avoid Wipe Your Paws Grooming at all costs. Here is Cooper after going to Pooch Palor. they did a great job. Never Come...

I can't believe it's taken me almost 8 years to write this review. I don't know why, especially as I've been singing WYP's praises loud and proud to all who own a dog (and sometimes to those who don't) for all that time.

There is so much I love about WYP. For starters, it's a small, woman owned business. And the woman who owns it is just fantastic. Christina runs a warm, friendly, caring, welcoming, and nurturing daycare for dogs that I swear rivals the best of human nursery schools. The same staff has worked there for years which is always the best sign of a well-run organization. I've watched with pride as she expanded the business over the years and has maintained the same exceptional quality of care and grooming.

Special appreciation for Lacey, a stellar groomer and Pippi's other mother, Ali and John who always make our experience more personal.

Frankly, if you don't have a dog, you should get one just so you can...