Dublin Bridal — Attraction in Washington Township

First, I’d like to share that I had a great experience picking out my dress. It was everything I thought it would be and so much fun with my mom and bridal party. They respected my budget too. If I could rate this service separately, I’d give it 5 stars.

I asked if I could do a seamstress consultation first as I had another consultation with a local seamstress. They told me over the phone that it wouldn’t be a consultation, the seamstress would actually start working on my dress and pinning it. I felt confident in them given my experience in purchasing the dress, so I decided to go with them. My first meeting, she told me the bodice of my dress needed to be shortened. Whether it did or not, I’m not sure. The local seamstress said nothing of this. When I came back to try the dress on most of what she had done seemed professional (particularly in the hem). I wasn’t too thrilled with the way the seam had been covered up (you can see a bunch of lumps across the front of the dress under the cups, view the second photo). I also noticed I had absolutely zero support in the bodice anymore - I was starting to hang out and my breasts looked far from “good”. I had to convince the seamstress there was an issue with it as she told me it looked okay and she didn’t know how to fix it other than give me a folded up bra cup to stuff into the spot that was folding. I have limited knowledge of sewing, but it took me about 5 minutes of looking at the dress to figure out what happened. When shortening the bodice, she had completely cut through all the original stays (which went from the top of the cup all the way down to the waist), rendering them useless. I would think she should have removed them before cutting and then put them back in after shortening the bodice. Her solution was to sew a couple 2” stays next to the originals rather than put one the same length as the original. When I tried it on again, it hadn’t fixed the issue, so she added a slightly longer one. I tried it back on and walked around in it for a minute or two. It seemed to be better and so I took my dress and left (it was past hours and I felt pressured and not like she was on my side as she still didn’t see the issue. Looking back at it, I wish I would’ve stood up for myself better and should’ve kept it on longer than 5 minutes to know for certain it was fixed). Fast forward a couple days to my wedding day, within 10 minutes, the short stays had completely failed. My breasts were just shy of falling out of the dress and the stays she had put in actually made my chest look like a shelf on top of my dress rather than giving the dress shape and keeping my chest tight. The seamstress had told me multiple times that because it’s strapless, I might feel the need to pull it up and reassured me it would look okay and not to pull my dress up during my wedding day. This was the ONE concern I had with purchasing a strapless dress and she made me feel like it wouldn’t be an issue. But boy was it a problem. I HAD to pull up my dress all throughout the day — what am I supposed to do if I’m hanging out? My photographer stopped at one point during our couples photos and discretely told me to pull up my dress. My mom also told me several times during the day to pull my dress up, I was so embarrassed and mortified at how much I was showing and the lack of support in the bra area (for the record, my mom is not overbearing, I asked her to let me know if it was ever too low for my own peace of mind). I expected so much better both from how kind everyone was and how nice the establishment is. I’m almost two years past my wedding and still upset about it and how emotional it made me on my wedding day. I can’t not notice it when looking back at my photos that I feel were ruined by the dress and my lack of...

I don’t even know where to start with Dublin Bridal. We purchased a bridal gown and bridesmaid dresses from this shop. I had an amazing first bridal appt with them and found my dream dress. That’s where my positive experience with them ended. They made me pay over $50 shipping for my gown to ship to their shop, but suits and bridesmaid dresses did not cost anything for shipping. They also never told us before purchasing that they did not offer custom length on any dresses (despite their sales agreement stating that they did do custom length and taking all necessary measurements at the appointment) and that alterations were always required if we wanted the dresses to fit properly. These were misleading business practices and would have affected me and my girls purchasing from their shop had they been transparent. This ended up causing ALL five dresses to be incorrect sizes, made me and my bridesmaids have to pay additional money for alterations to make them fit correctly and made us have to scramble to get them ready in time. I am glad I looked elsewhere for alterations also because Dublin Bridal wanted to charge me $800 for alterations to fix their mistake, while another shop did it for $200. It was a disrespectful waste of everyone’s time and the shop owners knew this was their practice and were perfectly content with letting this be our experience. I found out afterwards that I was not the only customer dealing with this and my husband filed a complaint with the Ohio Attorney General’s Office because it was that bad. 0/10, do not recommend. I love the dress (once another shop fixed it for me), but nothing is worth that kind of service. Please pass this review on so that we can hopefully save other girls from having to experience this during a time in their lives that should be fun and exciting. I wanted to shop local, but I don’t support shady business practices, price gouging and owners/managers that will never take accountability.

Edit: The suits ship to the shop, same as all of our dresses did so I don’t see how the price of shipping differs. Receipts were checked. Custom length being $250 additional was never discussed prior to purchasing and my bridesmaids did bring our shoes along with us to the appointment when the dress was chosen and measurements were taken, so that excuse does not apply here. I think having two extra feet of fabric on the dresses and not finishing the sleeves on the bridal gown goes beyond the issue of custom length. They were purposefully faulty in order to make money. A business who does that does not want brides to have a wonderful experience. Maybe brides that are all 7 feet tall and love unfinished sleeves on their $2,000 dress but I digress. Just raising awareness so others know to be extra diligent before purchasing. Still deflecting the blame I...

I can’t say enough great things about Dublin Bridal. I went to several dress shops in Ohio and eventually found my dress with Susan in October 2024 and I recently got married in August 2025.

Susan was respectful of my budget and helped me look through the dresses “off the rack.” She was kind and made the experience much less stressful. I chose a dress off the rack that could be ordered in another color, so Susan helped me order it in a different color and with a few alterations.

My dress came in and the designer had made a few changes on their own. I eventually reached out to the shop and asked for their advice. One of the seamstresses, Sarah Marie (my girl!!) quickly called me and asked if I could bring my dress in so she could help. Sarah Marie fixed the part of my dress that came in different (and did many other alterations) without charge and never made me feel like I was being annoying or inconveniencing her. That alone meant the world to me.

Then I took my dress to a third party seamstress who did work on my dress that I didn’t love, so I brought my dress BACK to Sarah Marie and paid for alterations and they were worth every penny!! She added a bustle to my long train that looked flattering and worked her magic on the top of my dress.

Dublin Bridal could have handled this situation much differently, and I think it speaks volumes that they chose to treat me with understanding and kindness when my dress came in differently than expected. I would buy my wedding dress from Susan and let Sarah Marie cut my dress up time and time again.

Thank you for being such a joyful part of my wedding season. I appreciate...