Fisk Avenue DIY Studio & Wine Bar — Attraction in Waukesha

I placed an order with Fisk Avenue for a custom farmhouse style outdoor patio table on 6/24/20. Joel Ellington advised that the table would be done within 4-6 weeks. He assured me that it would be made to withstand the elements and would have a 1 warranty on any issues that arose. I provided clear instruction on how I wanted to table to be stained. After multiple follow ups, Joel finally advised the table was ready on 8/18/2020 (almost 8 weeks after order). He sent photos of the finished project and despite the clear instructions, it was not the right color. After my request for a refund, he agreed to paint over the stain (which likely was a corner cut but I agreed). This required additional time and he finally delivered it on 8/26/2020 (9.5 weeks after order).

On the first use, one of the end pieces broke. I did not want to make a big deal out of it and my husband repaired the issue.

We had the table on the outdoor patio for approximately 1.5 months then it was stored in the garage over the winter. When we pulled the table out this spring (mid-April 2021), the wood was warped, pieces of the wood were lifting, and wobbled. When we moved it from the garage to the patio the entire top disconnected from the bottom. I reached out to Joel and requested a refund citing my concerns. We only used this table outdoors for less than 2 months and it was already showing significant issues. He declined the refund but agreed to repair the issues under the warranty. He set two separate dates for repair of the table. Both times he failed to show. Now he is completely non-responsive.

This was the biggest waste of $1,250.00 I have ever spent. Do not waste your time or money with Fisk Avenue. His lack of professionalism is astounding, and his...

I very rarely provide negative reviews, but in doing so, I hope I'm helping folks not experience an unfavourable situation.

My wife and I stopped in at Fisk Ave during one of the Friday Night Live events. We admired several items in the shop. I spoke with Joel the owner and he agreed to make a vintage looking wood road sign. He indicated it would take two weeks to make and I could pick up.

Two weeks went by, with no communication from Joel, no return text or answer to phone calls. Finally, Joel sent a text and asked for an extension on finishing the product and we agreed on a pick up time at his shop.

On the day of scheduled pick up, Joel texted and hour before our meeting and indicated the project wasn't ready and he asked again for more time.

So, once again, we agreed on extension number two for the project... A new date and meeting time was agreed.

On the new agreed date to meet, once again, Joel texted me about an hour and 15 minutes prior to our appointment. This time, he indicated he would have to "pass" on completing my project.

I'm very sorry to say, the owner has poor customer service skills and could not complete a project that he indicated would be easy; ("that sign would be easy"...).

I do not recommend Fisk...

Disappointed how it turned out. The decal was put on after I left and was not what I asked for. However they did offer to do the decal for free. I was able to easily pull off the decal. There are sharp nails sticking out on the bottom that I need to sand down. Flue in between the boards. Received it with nicks that were not there. Does not look very great. For the cost of doing the DIY project, not worth it. They need to get more organized if they are going to do more DIY projects. They were not organized when we were at the shop. Very nice people running it. Talented too. However for what I paid I would expect a much...