Edwin Loy Home — Attraction in Westerville

This store deserves a zero for customer service. I purchased an additional quart of white chalk paint along with wax two weeks ago. I didn’t need the additional quart of paint but when I went to return it was told that paint is a final sale. When I pointed out that this policy is not posted the clerk said it’s on the receipt…technically true but you have to open a link on your texted receipt and scroll down to find this important piece of information. She apologized that the person selling me the paint didn’t tell me. When I asked why they wouldn’t accept my return of an obviously unopened can of paint she said they couldn’t guarantee it was still good but that I could exchange it for a different color. If the paint is not usable why allow an exchange but not a refund?🤔 I even asked if I could exchange for store merchandise but was told no. Any business establishment that doesn’t make their policies clear and is absolutely unwilling to compromise with their customers is not deserving of my or any...

I’m so happy to recommend this lovely shop in downtown Westerville. I was searching for Annie Sloan chalk paint and Amy and her staff went over and above to help me with my project.

I had accidentally damaged an old kitchen table with bleach and sought to redo it with a distressed look. Not only did they provide me with everything I needed, Amy was very helpful writing out every step of the process by hand.

As a result, my project turned out to be much easier than I had expected and the results were amazing! Thank you very much for...

Very happy with this store and my purchase! Great customer service and a great selection of items. I love that they have so many things from Rifle Paper Co! I will come to this store next time I am looking to buy from that company instead of buying online because they have such a great selection. I bought some cute cotton animals for our nursery. There were other cute baby items for sale as well. I will...