I don't recommend this place. I asked for a plant's location and then I was mocked by a man telling me that I wasn't listening because after he told me outside, I headed outside. Apparently, he meant come inside first and then go outside, (Simple mistake). The problem was that he spoke discourteously to me as if he were scolding a child. I think that anyone who speaks condescendingly to a customer should be reprimanded and receive some training on customer service and retention.
When I asked other employees working there what his problem was they answered that he was just like that. Well, that's not good enough. I'd rather spend my hard earned money where I am treated with basic courtesy and respect. One last thing, your prices aren't competitive and it's very...
Ā Ā Ā Read moreI received fantastic service from a young gal working there - she helped me find some herbs, and had lots of helpful suggestions, and was warm and friendly.
My only suggestion is for the man who seemed to be her manager. In the future, it would be a more pleasant experience to shop there if he is able to limit conversations about his desires for performance improvement to be specific and actionable, rather than berating ("You've worked here HOW long and you don't know __"), and for those training-related conversations to NOT take place when his staff are clearly helping customers.
I like to shop places where I know staff, no matter their age or experience, are treated...
Ā Ā Ā Read moreCanāt speak highly enough of this business & itās great employees. Have been going for many years & if there is something they donāt have the owner will order it. Also several times I have purchased heavy items & each time I am helped with them into my vehicle. Also there have been times with statues, water fountains & 50 pound bags where they delivered them to my home five miles away for free without even asking for anything extra. Its a family run business that treats everyone as if they have been coming for years. I pass several other garden centers to shop at Youngs & the fresh food from Colorado farmers is...
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