Dogtopia of Orlando- Winter Park — Attraction in Winter Park

My dog loved it, but it is not a very clean facility. Over the course of us going there for 1.5 years, she got worms and kennel cough twice. Rooms are overcrowded as well.

EDIT: The owner, Angela, called me immediately after I posted this review, questioning the validity of it. She was aggressive and unprofessional in her tone and language. This review is 100% true, my vet can confirm these 3 illness and I reported each of them to the facility. It is not my fault that your staff did not report it to you. I CHOSE to leave Dogtopia today because of the 3 illnesses she has had and because I disagree with how you punished (you would say "trained") my dog today. Your staff sprayed her in the face and locked her in a crate for an hour. I purposefully left today's incident out my initial review but since you brought it up I will address it. It is so funny that you state in your reply that my dog "initiated a scuffle" when your manager and your staff member that showed me the security footage didn't say my dog initiated anything, but that she didn't know when to stop playing. You also weren't even in the facility today. From the footage you can see my dog's tail wagging the entire time, clearly my golden retriever was too excited from being in the crate for the past two hours and she didn't know the other dog's bites were no longer playful. We have already found another dog day care, thank you for...

We recently brought our American Staffordshire Terrier, Belle to Dogtopia for a day of play and then boarding. It was the first time Belle has stayed in a facility, and I was very nervous. She is a retired service dog and precious to our family.

We found Dogtopia after scouring internet for boarding facilities and pouring over reviews, it is an hour from where we were staying. I felt comfortable right away and although Belle was nervous, she quickly adjusted. The evaluation first was appreciated, as Belle is a Pit Bull and I wanted to know the trainers knew that she was an easy going well behaved dog. I loved having the free day of play so she could check it out and the accessibility of being to pop on to webcams to see how she was doing.

When we brought her back for boarding, the staff was so amazing and give me cheery updates when I called in to check on her almost daily. Belle made dog friends and I was so happy to see the calm or playful movement of the room. I appreciated that staff were gentle, patient, and kind in redirecting pups and gave attention to each one. Belle loved playing with her new friend Zeus, and it was neat to see her just be a dog.

We loved Dogtopia and happy we found it! Thank you for your care of our...

I left my rescue boy Bentley for the first time since I adopted him 3 years ago for a week. DogTopia did a FANTASTIC job at hearing my worries and reassuring me I wasn’t being silly about wanting to be proactive and get him acclimated to his environment before I left him for the week. After we passed our meet and greet it only took Bentley two or three times to be excited to go into Daycare. They communicated with me while I was on vacation his food I had packed was not enough and it wasn’t a big deal to them at all! I love being able to check on him during the day and that gave me a lot of peace of mind while I couldn’t be with him I could see him having fun in the Beach Room. He participated in their holiday shoot as well and you can just tell the staff loves and cares about the animals brought in. Bentley loves it, I love the peace of mind that he’s being watched after and I love the enrichment activities they do with the pups as well. It’s a win win when Bentley is ready to snooze in the back seat of the car coming home. 10/10 I recommend them to anybody I can looking to put their pet in for a fun day or for boarding care. Dogtopia definitely...