Begging For A Grooming — Attraction in Woodbridge Township

My dog Is a small bichon frise and had been going there for a few years now and normally hasn’t had any problems. Her groomer, Crystal, does a very good job with her and I’m typically very satisfied. Today I was told that I’d be expecting to pay 80$+ instead of her usual 60-70$. When I came in to pick up my dog today I wanted to clarify why she was getting charged more than her usual. I was speaking with the clerk in the front who was explaining that it takes an extra person to cut my dogs hair because she’s older and they need an extra person so they can be more careful with her so as to not harm her. Fine, I can understand that. One of the other groomers/technicians was listening to our conversation and she came from the back room to explain how difficult it was to cut her hair. She said her skin is loose her bones are brittle and I said “yes, I know and she can be very anxious too”. The clerk said my dog was 15 y/o and so I corrected her and said she was actually turning 12. The technician then became loud and defensive and started confronting me about how “he’s not getting it, the age doesn’t matter” and how “it’s only 10 more dollars, what’s the problem?” I said “woah I’m not trying to make this a big deal”. She then stormed to the back in frustration when crystal came out to appease the situation. I was truly confused because I never raised my voice or confronted them about it. I just said she’s actually 12. I understood the price but what I didn’t understand was why I was met with so much hostility?? I asked for clarity on the price which I still paid for. I honestly don’t feel comfortable bringing her there anymore. I’m going to be bringing her somewhere else...

⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ I cannot say enough wonderful things about Begging for a Grooming. My dog, Phoenix, comes here, and every visit is a testament to the care and professionalism of the owner. She truly listens to my requests, which is so important to me because I don’t trust just anyone with my dog due to past experiences. The owner’s kindness and attention to detail immediately put me at ease, and Phoenix always comes home looking and feeling amazing.

As a business owner myself, I completely understand the challenges of running a small business, especially in an industry as nuanced as pet grooming. Grooming isn’t a one-size-fits-all service; every dog has unique needs, and the pricing reflects that. It’s no different than visiting a hair salon—services vary based on the time and effort required. I appreciate that the owner is upfront and honest about these adjustments.

I’ve read some of the negative reviews, and it saddens me to see people using them to harm a hardworking small business owner. Many of the complaints seem like issues that could have been easily addressed through direct communication. Instead of tearing someone down, let’s acknowledge how difficult it is to manage a business while handling the fur babies of others with such care and dedication.

I give the owner 10 stars for her professionalism, skill, and genuine love for what she does. Running a small business is not easy, and she does it with grace and passion. For anyone considering bringing their pup here, rest assured that they will be in excellent hands!

Keep up the great work Felicia and forget the haters! Phoenix loves you...

Very unprofessional staff! (My husband dropped off dog) 1st time and upon arriving I was expecting things to go normal.....but that was NOT the case. Husband was given a price and went to pay (as I was going to pick up) when he went to pay they told him it was only a “quote” of $65 and depending on our dogs temperament it could be more........depending on if he moves a lot. All he asked is a question regarding the up fee and after that the lady went bananas on him. She started yelling and acting erratically. Asked my husband if he was a groomer and he shouldn’t talk if he don’t know what he’s talking about, etc.......calling my husband “dude” and who the “f%c$” do you think you are. Our dog was washed and wanted to charge him $35 for the wash, which he had to beg for his money back.....tossed our little dog on the floor and he was soaking wet!!! The both ladies were shaking and sweating, almost as if they were on something. Dog gets in the car and is not himself, threw up in the car and was shook up from this place. I will be posting this on the BBB website as these people are under the influence of something, normal people to not look and /or act in Such manner! Be careful who you leave...