M383 Hotel Bariloche — Hotel in Municipio de San Carlos de Bariloche

To be fair we weren't expecting much for the price we paid during peak season, so were quite happy with our stay. ||We booking the M383 hotel because we didn't arrive in Bariloche until quite late in the evening & didn't see the point in spending a fortune to stay somewhere more expensive for the first night (since we were going to Llao Llao the next day, which was already taking quite a chunk out of our budget).||For us it ticked all the boxes because it was on the main Mitre street, there are places nearby to eat, change money etc and there is also parking available nearby (£20ish for 24 hours).||The room is reasonably modern, but don't expect luxury (which we weren't anyway!), but our only real complaint is that it is very small. There is not really any room at all to unpack (just some shelf space next to the bed & some hangers). The bathroom is also very small, but for one night we didn't mind. I think to be honest we would have struggled if we were staying for more than one night though.||Breakfast is extra & served on the 2nd floor, but we just went to McDonald's down the road for breakfast.||The staff seemed friendly enough as well, so no complaints...

Convenient & Friendly, but Best for a Short Stay

This hostel’s biggest strength is its central location—perfect for exploring the city. The 24/7 check-in and WhatsApp availability were really convenient, making communication with the staff super easy. The breakfast was quite extensive, though it leaned heavily towards sweet options.

The staff was incredibly friendly and provided excellent service. A great example: after cleaning our room, they found a lost item and proactively messaged us so we could pick it up later. That kind of attention to detail really stood out!

However, the central location also means it can be noisy at night, so light sleepers might want to bring earplugs. The room itself was quite basic—fine for a night but not ideal for a longer stay. The bathroom could have been a bit cleaner, and the showerhead was positioned quite low (though, to be fair, we are quite tall!).

Overall, a great option if you need a conveniently located place for a short stay, with helpful staff and...

Las descripciones en la página web están muy lejos de la realidad. La recepción: en la web dice "personal altamente capacitado / verdaderos anfitriones comprometidos a brindarte un servicio excepcional" Hicimos un reclamo la primera noche porque nos dieron una habitación en el fondo con ventana a otro hotel con fiestas de egresados de bariloche con toda la noche con música alta y gritos de adolescentes, donde fue imposible descansar. La recepción dijo que al otro día nos mudaban y que "nunca les habían reclamado eso". Prometieron alcanzar algo para los oídos a nuestra habitación para poder dormir esa noche, pero nunca lo hicieron. Al otro día nos mudaron a una habitación con VENTANAL A LA CALLE MITRE! tuvimos un PEOR DESCANSO QUE LA NOCHE ANTERIOR. NOS AGUANTAMOS TODOS LOS RUIDOS DE AUTOS, GRUAS, GENTE, NOCHE, ALARMAS, BORRACHOS, ETC. Evidentemente la recepción tiene 0 orientación al cliente y no saben resolver los inconvenientes que se les presentan. SE SINTIÓ MÁS CASTIGO QUE SERVICIO. En conclusión no pudimos dormir nada durante nuestra estadía.

En la página dice: wifi gratuita y de alta calidad la realidad es que se desconecta constantemente y es bastante frustante a la hora de tener que utilizar tus dispositivos.

En servicio les damos la primera estrella solo porque las habitaciones estaban limpias (mal diseñadas pero limpias). Ubicación, con acceso a todo vía pie. El desayuno es bastante completo en lo básico indispensable. LA SEGUNDA ESTRELLA va solo por el chico que asiste el desayuno que ha sido lo más amable y servicial que se sintió entre el personal que tuvimos contacto durante nuestra estadía. Se merece su reconocimiento, es el único realmente orientado hacia el cliente y comprometido a ofrecer servicio y satisfacer los requisitos/necesidades de los huéspedes.

Escribo esta reseña a las 5/6 am de la mañana, en mi habitación sin poder dormir, con una noche más por delante y definitivamente sin intenciones de recomendar esta...