Time Hotel & Tours — Hotel in Yerevan

We stayed at this hotel (!!!) for 5 nights, and it was very disappointing. On the first night, the hotel initially gave us a basement room instead of the one we booked, and later they falsely recorded our stay as only one night (in fact, they cancelled our booking) and forced us to pay an extra 5500 AMD just to get our reserved room. (They gave us a room that was close to the booked one but still it was in the basement, though we chose the option for higher levels in the booking.) For the extra payment (ours was in cash), we asked them to give us an "official" receipt, but they didn't. Then, I myself wrote all the details and again asked them multiple times to sign or stamp it, but they refused to do so again, and the receptionist arrogantly told us, "I don't sign anything." In fact, the price that you see is just for the basement rooms. They share incorrect information, or at least they don't clarify everything, and they are NOT honest. They were very dishonest and shady. The hotel is advertised as 3-star but does not meet the standards at all. Basic facilities were missing (no mirror until the last day), there was no proper reception (no one was at the front desk), check-out was unprofessional (when we called them for check-out, they just told us to leave the keys on the front desk!), and no official records were kept. All special requests were ignored. Also, the location is dreadful and creepy. The only positive point: close to the city center. This experience is 100% factual and real.

I never ever recommend this hotel; please don't waste your...

We stayed at this (hotel !!!) for 5 nights and it was very disappointed. ||On the first night, the hotel initially gave us a basement room instead of the one we booked, and later they falsely recorded our stay as only one night (they cancelled our reservation), forcing us to pay extra just to get our reserved room (they gave us a room like the one was in the booking but again it was in the basement, though we requested for higher levels in our booking). ||We asked them to give us an "official" receipt for paying the money (because we paid in cash) but they didn't. Then, I myself wrote something and asked them to sign or stamp it, again they refused to do so. They were very dishonest and shady. ||In fact, when you're booking, the price you see, is for the basement rooms and they present incorrect information or at least they don't clarify everything.||||The hotel advertised as 3-star but it does not meet the standards at all. Basic facilities were missing (no mirror until the last day), there was no proper reception (in fact no one was on the front desk) , check-out was unprofessional (when we called them for checking out, no one came and they just told us to leave the keys on the front desk!), and no official records were kept. All special requests were ignored. ||||The location is dreadful.||||The only positive point: Close to the city center, (15-min walk).||||This experience is 100% factual and real.||We never ever recommend this hotel to anyone, don't waste your...

My stay at Time Hotel & Tours was truly exceptional. The hotel provided everything we needed, including towels, toothpaste, toothbrushes, and even flip-flops, which was a thoughtful touch. The rooms were incredibly comfortable and spotlessly clean, making it easy to relax and feel at home. The hotel itself was very quiet, allowing for a peaceful night's sleep after long days of exploring.||One of the highlights was the beautiful terrace. My wife and I would sit there in the evenings when we didn’t want to go out or spend money. The terrace is beautifully designed, and it was such a great spot to unwind and enjoy the night air together. ||The staff were always friendly and attentive, ensuring we had everything we needed throughout our stay. The location was also perfect—close to everything we wanted to see, yet tucked away enough to offer a sense of calm. I highly recommend Time Hotel & Tours for anyone looking for a comfortable, clean, and affordable place to stay with a...