Disliked · Lets start with the apartment, not the complex as this would be unfair. We were located at apartment number 53 (it is important to remember this) The apartment (on the fourth floor) was in all honesty totally knackered. It was clear not a $had been spent on it for years. The carpet was dirty, badly wrinkled. The lounge furniture was dated and dirty. The internet/TV refused to work correctly most mornings. The curtains and insect blinds were dirty and stuffed. The bathroom shower leaked so badly from the handset that it could not be used. We did mention this to reception and they fixed it over a 2 day period. Both shower mixer and one bathroom basin tap controls were absolutely buggered so getting the right temperature was tricky. Bath was stained as was the shower tiles. The place was basically filthy with dust everywhere. Kitchen, very limited basic cooking utensils. Dishwasher handle had broken off at some stage so getting into it required two hands pulling open from each side. Microwave was mostly unworkable clearly designed by satan. Hot water jug heavily stained with god knows what. Beds in the spare room were solid as marble and the main bed was okay but small. Wardrobes were dusty and dirty as were the bedroom doors. Whole unit needed a fresh lick of paint and change of colour from the depressing monotone cream/beige. Front door resembled something out of 1980's london council tower block with patches of metal and a generally knackered door lock. Sad but not least the toilet seats were cheap and very nasty with one broken. Seriously the owners must be tighter than 2 coats of dulux to rent unit 53 out. Seriously folks stick well clear of this dump of a unit, it's so bad we didn't invite friends around, Ps, management please share this with the owners. Utterly...
Read moreStayed her for 3 nights. On arrival our "neighbour" was playing music extremely loud. I knocked on the door but she couldn't hear the knock due to how loud the music was. As the property has no noise policy noted on the "rules" provided I sent an SMS to the on-site managers asking what their policy was. After no reply I rung requesting they assist in getting the noise turned down. This was a fail as the music was then turned up! After ringing the managers bell I was met by Lester who proceeded to advise the noisemaker that her neighbour's were complaining about the music. Good on him! Now the music is louder. Then the tenant decided to call us names from the balcony. The next day she played silly games. Knock on the door runaway. At 10pm I had had enough of this and waited for her to knock again. After a conversation she apologised and sent a text to the upstairs neighbours (who were playing music very loudly), telling them I was a good guy and they could turn the music down. She advised me that the managers had said I harassed them (2 texts and a phone along with ringing the bell to get the music turned down is not harassment). Along with loud music & dogs barking (I forgot about the dogs) this is not a place for holiday makers. Avoid. I have not made any personal comments just stated what happened at this place. DO NOT STAY HERE. YOU...
Read moreGreat value for a big unit at a very affordable price. Unit is not perfect, but it is big and spacious, very clean, and has quality bedding and towels. Also, there are little extras like tea, coffee, and shampoo in the rooms. All this for half of what it would cost to stay in Surfers, plus you get more space. The building is older, so it has no elevators, but the gardens are really beautiful, the pool and spa are a real bonua, and everything is clean and well maintained. At the end of the street is a beach and park and it is a 10 minute walk from the supermarkets. We were there for the theme parks ,which are only 15 minutes away. Staff are friendly and helpful and didn't mind us asking for an early check in. This place is much better than what you would expect considering...
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