Pronto Apartments — Hotel in Tuart Hill

We booked an extra night knowing, after our long overnight journey from the UK, we would want to get access into the apartment straight way at around 6am in the morning. A quick email was sent, and replied to from Pronto, to ensure all was understood and arrangements in place. I then emailed, to be on the safe side, and to get key pick up arrangements, 48 hours before we were due to arrive. After several emails, still no reply. We had no choice as to arrive, knowing the chances of anybody being around at that time in the morning was very slim, and of course that was the case. We waited a couple of hours, completely shattered, and still no one about at the office. Eventually we had to call on our UK mobile phone - it was costly of course. I spoke to someone, and they advised the key had been left in a shut box outside the apartment, and told us the number - there was no number are instructions left so we could sort this ourselves. When we got to the apartment, and opened the door we were devastated. It was far, far from clean. Dirty and smelly - I have not seen accommodation this bad in a long, long time - if ever. We were not going to stay in that kind of poor hygiene, so we called back, again, at a hefty cost, to say we were leaving and didnt expect to be charge. In fairness the lady was apologetic, and as of yet we have not been charged. But, trust me, you really don't want...

As a FIFO worker flying in and out of Port Hedlad, Pronto Apartments in Tuart Hill makes great sense. Offered are clean self contained apartments with plenty of parking and free WIFI. Close to amenities such as cafes, restaurants, hairdressers, a dentist, chemist, butchers, PO and not to mention, the Mighty Quinn Tavern where the beer and food is cheap. All within 500m. For those with a bit of gear, secure and cheap Balcatta Storage is 10 min North (by car). Want groceries, Dog Swamp is 5 min South.

I have been staying here for just on 3 years. Convenience and value for money is why I keep coming back. A $30 Uber from the airport will get you here.

Pop in next time you're on break and check it out. Ben and the team will be happy to assist with all your...

Booked on business this time - since changing names to Pronto Apartments the new management still run short-stay furnished units but have improved the place in all respects - renovated rooms, great WiFi, new booking system. Its still excellent value for money and the same friendly caretakers now have Michael (owner) and Night Manager to oversee office so its always easy to deal with/book etc and help is always nearby. I highly recommend Pronto for business & FIFO travellers etc as its totally equipped so hassle free, quet & secure, great location, spotless...beats a hotel hands down coz has proper kitchen...