I have stayed in the Hotel for 4 days with my family .The rooms and bathroom was good, but there is a lot to say about them. The cleaners didn’t come to clean the room and bathroom everyday on time. I had to call them to clean the room. There was also bad odur/smells in the room. They didn’t make any concern about this. The restaurant on the 7th floor was good, the food was good. The worst thing of this hotel is that their staff was unprofessional and unfriendly. Make sure your check out time is before 11 am. We had bad experience about check out time with them. Our check in time was 9 Pm, they discounted the price of the room 1000. That was fine. Before check out day we had informed them twice , we would check out on 3 pm. So that we don't have to pay for 3 hours staying. But when we were going to check out they charged 1500 for 3 hours stay. This is not okay because they didn’t informed us for the Charge. If they inform us about this charge then it would be fine.
My personal experience of Coxsbazar tour was 40% fine. Maximum of the people are hungry for money with...
Read moreI recently stay this Hotel for 2 days.Hotel room was good. Room price was highly costed To start, the breakfast was absolutely disgusting. The eggs were undercooked, the bacon was burned and the toast was stale. I was expecting a delicious breakfast, but instead, I was left feeling extremely unsatisfied and unhappy with my meal.
Furthermore, the behavior of the hotel staff was also a major letdown. They were unprofessional, rude, and seemed disinterested in providing a positive experience for their guests. This only added to my disappointment with the restaurant and I left feeling frustrated and dissatisfied.
In conclusion, I would not recommend this restaurant to anyone looking for a good breakfast experience. The food was of poor quality and the staff's behavior was unacceptable. There are many other restaurants in the area that offer much better service and higher quality food, so I would suggest going elsewhere...
Read moreHotel Cox Rotana, its location is not very good, because there is no good food service near it, if you want to eat, you have to spend 20 rupees and go to Kalatali Mor, the rooms are also average, their breakfast quality is very bad, because You won't get anything except paratha and khichari, the environment of the food place is very bad, then come to their room service, to say that it can be given 1 out of 10, they don't change anything in the room once in 4 days, They give 1 liter of water for two rooms which is not included in the rolls of any hotel, they don't come to clean the room once in 4 days, if they have to, then they are told to clean it, which is not included in the rules of a hotel. After all, according to their hotel service, no one will want to go 2nd time. They have to know a lot about hotel...
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