Casa Turquesa is one of our now favorite places in the world. We have traveled extensively and can say with all sincerity that this is one of the most lovely, charming, beautifully decorated, wonderfully run small luxury boutique properties we have ever had the pleasure to be welcomed into. We stayed in the "white room," an oasis of calm and beauty. From the moment we arrived, we were welcomed as if we were old friends of the owners of a gorgeously renovated mansion in the historic town of Paraty. Our bed was beyond comfortable (and surrounded by a mosquito net - how romantic! - that the staff let down in the evening and tied up again in the morning). Water pressure in the shower was excellent and the toiletries were delightful -smelling and gentle on the skin. Fresh filtered water was delivered to the room every night before bed and available in the reception area of the hotel at no charge. Every night on turndown, we received a little surprise from the casa - chocolates but also souvenirs from the casa like a magnetic bookmark or a branded recycled materials tote bag. Since guests are asked not to wear their outdoor shoes inside, guests are given a pair of Havainas flip flops upon check-in, and you can take them home upon departure. The breakfast was delicious, freshly made and quite varied. Most importantly, I cannot sing enough praises to the staff. This is a truly exceptional and warm group of people, every one of them. We felt so welcome from the moment we arrived to the moment we left. We have rarely felt so much genuine pleasure from staff at a hotel - so kudos to both the obviously carefully chosen staff members as well as to management for fostering this atmosphere. When we left, we vowed to each other that we...
Read moreCasa Turquesa is one of our now favorite places in the world. We have traveled extensively and can say with all sincerity that this is one of the most lovely, charming, beautifully decorated, wonderfully run small luxury boutique properties we have ever had the pleasure to be welcomed into. We stayed in the "white room," an oasis of calm and beauty. From the moment we arrived, we were welcomed as if we were old friends of the owners of a gorgeously renovated mansion in the historic town of Paraty. Our bed was beyond comfortable (and surrounded by a mosquito net - how romantic! - that the staff let down in the evening and tied up again in the morning). Water pressure in the shower was excellent and the toiletries were delightful -smelling and gentle on the skin. Fresh filtered water was delivered to the room every night before bed and available in the reception area of the hotel at no charge. Every night on turndown, we received a little surprise from the casa - chocolates but also souvenirs from the casa like a magnetic bookmark or a branded recycled materials tote bag. Since guests are asked not to wear their outdoor shoes inside, guests are given a pair of Havainas flip flops upon check-in, and you can take them home upon departure. The breakfast was delicious, freshly made and quite varied. Most importantly, I cannot sing enough praises to the staff. This is a truly exceptional and warm group of people, every one of them. We felt so welcome from the moment we arrived to the moment we left. We have rarely felt so much genuine pleasure from staff at a hotel - so kudos to both the obviously carefully chosen staff members as well as to management for fostering this atmosphere. When we left, we vowed to each other that we...
Read moreThis place was an absolute dream. It's been a long time that I have been to a hotel and come back beaming from the experience! I think what did it for me is that Casa Turquesa takes very seriously the role in "taking care" of their guests. There were so many small things that Casa Turquesa went out of their way to make sure that we were taken care of. For example, I had to change the dates and come a day later, when I texted them on WhatsApp, there was really no problem for them to change. Most hotels or Airbnb's take this as an opportunity to charge you for this change. Another thing- they provide you with sandals that you use when inside the hotel as to not drag in the city. My girlfriend got sick and they did everything to help us take care of her, including waiting until 10:30 at night to clean the room when we finally were able to leave for dinner. The service was really incredible. Fransisco felt like a character from White Lotus, we couldn't get enough of him! So charming and funny and sweet. I highly recommend this place because they understand the bigger picture: people going on vacation want to be held in a way that they can just focus on the fun- casa turquesa did...
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