Grand Hyatt São Paulo — Hotel in Região Imediata de São Paulo

The Grand Hyatt São Paulo is located along the Pinheiros River in Southwest Sao Paulo. The hotel is absolutely beautiful but is remotely located and will require a taxi or rideshare to everywhere you go. There is a nice public train that runs close to the hotel and will connect you to the other parts of the transit system, including subway lines. The cost is 5 Real, one way, cash preferred.||As is most 5 star hotels, we were greeted as we pulled up in our car and was offered luggage service, with a smile.| |We were warmly greeted by Sophie at the front desk. She was extremely friendly and helpful, announcing a big upgrade to the club level floor while she explained our American Express fine hotel benefit. She made the check in process stress free and pleasant.| |The room, 2027, had an amazing view of the bridge, Ponte Estaiada Octavio Frias de Oliveira. The furnishings were slightly dated but still functioned well. The room was clean and smelled great. It was a large room with a nice desk and oversized nightstands on each side of the bed.| |There were lots of plugs, but most were not universal plugs, so be sure to bring a European adaptor. There were two US/BRAZIL plugs but be sure your device can accept 220V or be prepared to fry the thing you plug in!| |The kind sized bed had high quality sheets and a selection of foam and feather pillows. The room temperature showed 18C (64F) did not seem right. It felt closer to 73F, which is hot for us when there is no airflow in the room. We requested and quickly received a fan which helped with the temperature.||The bathroom was huge with a 10-foot rain shower, toilet, bidet, large tub, and huge closet with built in safe. They supply nice cotton robes and flip flops. The hotel uses single use toiletries, which was a bit disappointing for a modern, 5 star hotel. The supplied single use toiletries were larger but lacked the quality feel (and smell) of something in a 5 star hotel. The one exception was the bar glycerin soap, which was the only bathroom item that was geared for a higher end hotel.||The Grand Club, located on our floor, was very nice. The staff, led by Ernesto during the day, was super accommodating and friendly. The evening crew was just as nice. A nice surprise was the availability of liquor in addition to wine and beer. They also make specialty drinks by request, a nice touch and something most loyalty lounges have eliminated.||The location of this hotel is NOT ideal but the service that this hotel provides more than makes up for having to get a car to everywhere! The hotel deserves a 5...

The Grand Hyatt São Paulo is located along the Pinheiros River in Southwest Sao Paulo. The hotel is absolutely beautiful but is remotely located and will require a taxi or rideshare to everywhere you go. There is a nice public train that runs close to the hotel and will connect you to the other parts of the transit system, including subway lines. The cost is 5 Real, one way, cash preferred.

As is most 5 star hotels, we were greeted as we pulled up in our car and was offered luggage service, with a smile.

We were warmly greeted by Sophie at the front desk. She was extremely friendly and helpful, announcing a big upgrade to the club level floor while she explained our American Express fine hotel benefit. She made the check in process stress free and pleasant.

The room, 2027, had an amazing view of the bridge, Ponte Estaiada Octavio Frias de Oliveira. The furnishings were slightly dated but still functioned well. The room was clean and smelled great. It was a large room with a nice desk and oversized nightstands on each side of the bed.

There were lots of plugs, but most were not universal plugs, so be sure to bring a European adaptor. There were two US/BRAZIL plugs but be sure your device can accept 220V or be prepared to fry the thing you plug in!

The kind sized bed had high quality sheets and a selection of foam and feather pillows. The room temperature showed 18C (64F) did not seem right. It felt closer to 73F, which is hot for us when there is no airflow in the room. We requested and quickly received a fan which helped with the temperature.

The bathroom was huge with a 10-foot rain shower, toilet, bidet, large tub, and huge closet with built in safe. They supply nice cotton robes and flip flops. The hotel uses single use toiletries, which was a bit disappointing for a modern, 5 star hotel. The supplied single use toiletries were larger but lacked the quality feel (and smell) of something in a 5 star hotel. The one exception was the bar glycerin soap, which was the only bathroom item that was geared for a higher end hotel.

The Grand Club, located on our floor, was very nice. The staff, led by Ernesto during the day, was super accommodating and friendly. The evening crew was just as nice. A nice surprise was the availability of liquor in addition to wine and beer. They also make specialty drinks by request, a nice touch and something most loyalty lounges have eliminated.

The location of this hotel is NOT ideal but the service that this hotel provides more than makes up for having to get a car to everywhere! The hotel deserves a 5...

I stay here about 20 days and I am at day 17 currently, the hotel is beautiful looking, some things a bit dated though, was my first time staying so long in a 5star hotel, can only afford cause work pays most of it, most of the staff is friendly and thoughtful, although after a while you start to notice things, I went today to pay whatever charges where on the room (for me) and I one time had a friend park her car here, since then they tried to charge me parking for every day 😅 while it was 1 day, I don't own a car in Brazil. also tried to charge me stuff from minibar that I didn't took, I know very well what I did and didn't do, I explained and my bill changed from over a 1100 reais to 330 reais, luckily I had a good person on the reception who understood me well and I didn't have to go crazy in explaining ;P but this hotel is a bit sneaky trying to get as much as possible out of your pocket so keep track wel of what you do, also 150 reais for having a guest over is overpriced service fee and bouncers coming at you for that if they see someone who they haven't seen before is very intimidating and doesn't make a person feel very welcome. During my time at least 1 time someone came in without knocking on the door, this is something that is actually not right, what if I am naked ? That's not cool - I do have seen staff doing their best to remember how I like my coffee, that makes up for a lot, also the cleaning ladies do a...