Château Queen by Bower Boutique Hotels — Hotel in Moncton

I reserved a suite noting on their website that my arrival would be most likely around 6pm. My plans changed and I was getting to Moncton just after 3pm which is their check-in time. We made our way to inside the building using the keypad at the front door and we were given suite 101 lockbox code to enter. ||||We entered the suite and discovered that it wasn’t cleaned from the previous guest(s) i.e. beer cans and popcorn bag on the kitchen counter, towels on the bathroom floor and bed not made. I called immediately the number given at reservation to be told that I put 6pm in my reservation but I quickly reminded her that I am paying for a room available from check-in to check out. The person said that the cleaning staff was overwhelmed and that they would be there right away and done within one hour. I was also told that I would have a 15% discount on the room. ||||We went shopping to pass the time and came back at 4:30. We entered the building and found the suite door propped open and noticed right away that it was still not finished cleaning. I called inside the suite to talk to the cleaning person but nothing then heard her come up the stairs from a smoke break listening to music. She was apologetic and said that she would be done in half hour and that we could wait in the hallway. We left again and I called right away the same person to let her know the situation and requested a full refund which she agreed to provide.||||I advised the company through their "contact us" on their website to hopefully make the owners/managers aware of the situation so it is not a future experience for any...

As a frequent business traveller to Moncton i was excited to find a new spot downtown that had more personality to offer than a standard hotel. |Pluses:|Location is great, short walk to main st and many restaurants. |Full size fridge and stove, washer and dryer|Quaint feel rather than cookie cutter hotel room|Digital entey to main door |Minuses: |No desk or work space in my unit (102). Had to use my laptop on high kitchen counter. Laptop was at chest level. No good for business traveller|Stools for counter were too low and very uncomfortable. Easier to stand. |Bed is set in tight alcove with no night table or lamp. Not able to read in bed, place phone or tablet, etc. Also as CCAP user, was nowhere to put my machine. |Lightswitch is on wall across from bed. You have to get into bed in dark. |Nice sink but no counter to rest toothbrush and other toiletries. |Lock on unit door requires key (i prefer key cards) and does not automatically lock on exit. You must remember to lock it yourself. Should not be the case on a hotel unit. ||I cant comment on other units but as a business traveller i will not rent this unit again. |I just think these guys had a great idea but fell short on...

We primarily chose this condo hotel over a regular hotel room based on the need to use a washer in the middle of our road trip. It worked out really well for us. (The washer is one of those washer/dryer combos that wash but do a rather poor job of drying your clothes, so you have to hang and let drip dry.)||||We mostly used the stay to sleep (and clean clothes) so we didn't really take advantage of the kitchen or the roomy unit, which had a nice living room area. But it felt good to be able to spread our stuff out, repack, etc. And we loved the adjacent free parking, which made it easy to get from car to room--although there is no elevator to our room on the second floor. (Note that there is another Bower Hotel on Robinson Street; don't confuse these two.)||||The furnishings were clean, modern and even stylish. And the location only one long block from Main Street was great for walkers. Although unplanned, we stayed on July 1, Canada Day, so we walked a few more blocks to the riverside park for a great fireworks display. Really fun to be able to take that in without hassling...