Hotel Orongo — Hotel in Easter Island

The location is convenient but Hanga Roa isn't so big that it mattered that much.||I wasn't expecting luxury at all when I arrived but was still disappointed. The owner felt hostile on arrival, didn't seem to know we were coming, didn't know what rate is booked (making me think I should I have negotiated a lower rate), didn't offer up details about the included breakfast time or advertised free wifi. We eventually got the breakfast time (followed by a lecture that we needed to tell our tour operator the next day they should move their start time back to be more convenient for him) and a wifi password. Unfortunately it wasn't the correct password to which he replied he didn't know what it was then and it was slow anyway.||Breakfast was just plain sad. As another reviewer has already noted, it was a piece of cheese, a piece of processed meat, a local bread/bun and a small packet of butter and jam along with what tasted like a reconstituted powdered "juice".||The room itself had a very strong musty smell and a bathroom that was years away from its best days. Nowhere to hang towels, a shower that fluctuated from cool to scalding hot, a toilet that requires persistence to actually flush.||The norm for town appears to be that hotels/guest houses meet guests at the airport for a transfer. We saw a couple of dozen on our arrival. Unfortunately ours wasn't one of them although the owner did at least contact me just before our flight left Tahiti to saw he wasn't coming and to take a taxi. We took the only "taxi" that was at the airport and paid $10US.||Payment had to be in cash (not just a seaport as I'd been told on booking). There wasn't even an excuse that the credit card machine wasn't working as another review noted. There really isn't much of an excuse not to accept cards--each restaurant we ate at and many, many shops accepted cards.||Tour guides we went out with weren't surprised with our impressions when they asked us how we'd enjoyed the visit to Easter island. The island itself was great and the stay at Hotel Orongo not poor enough to tarnish it too much. There are enough other places to stay in town that I would try them before...

The location is convenient but Hanga Roa isn't so big that it mattered that much.||I wasn't expecting luxury at all when I arrived but was still disappointed. The owner felt hostile on arrival, didn't seem to know we were coming, didn't know what rate is booked (making me think I should I have negotiated a lower rate), didn't offer up details about the included breakfast time or advertised free wifi. We eventually got the breakfast time (followed by a lecture that we needed to tell our tour operator the next day they should move their start time back to be more convenient for him) and a wifi password. Unfortunately it wasn't the correct password to which he replied he didn't know what it was then and it was slow anyway.||Breakfast was just plain sad. As another reviewer has already noted, it was a piece of cheese, a piece of processed meat, a local bread/bun and a small packet of butter and jam along with what tasted like a reconstituted powdered "juice".||The room itself had a very strong musty smell and a bathroom that was years away from its best days. Nowhere to hang towels, a shower that fluctuated from cool to scalding hot, a toilet that requires persistence to actually flush.||The norm for town appears to be that hotels/guest houses meet guests at the airport for a transfer. We saw a couple of dozen on our arrival. Unfortunately ours wasn't one of them although the owner did at least contact me just before our flight left Tahiti to saw he wasn't coming and to take a taxi. We took the only "taxi" that was at the airport and paid $10US.||Payment had to be in cash (not just a seaport as I'd been told on booking). There wasn't even an excuse that the credit card machine wasn't working as another review noted. There really isn't much of an excuse not to accept cards--each restaurant we ate at and many, many shops accepted cards.||Tour guides we went out with weren't surprised with our impressions when they asked us how we'd enjoyed the visit to Easter island. The island itself was great and the stay at Hotel Orongo not poor enough to tarnish it too much. There are enough other places to stay in town that I would try them before...

I booked through hotel.com which stated there's airport pickup. I made such request through hotel.com and also sent emails separately to this hotel, all without feedback. I finally asked my hotel at Santiago airport to arrange a telephone call to this hotel. I was told by the male host of this Orongo Hotel that I could simply take a taxi from the airport (3000 pesos) and he would reimburse me.||||Alright, upon arrival, I met the male host. His tone and manner was very quiet, slow, sometimes even spoke without voice. This made me such a person coming from modern busy city needed some time to adapt. There was no identification process during my entry (I won't describe it "check-in"), no briefing at all, eg breakfast time and venue, wifi availability and password etc. It made me thought there was no such service during the first two days of my stay. My period of stay was about the end of the annual festival. Unlike other hotels as I was later told by other tourmates in a 1-day excursion, this hotel did not mention to me any activities and schedules of the festival. So, I have missed the same.||||What provided was a basic room without TV, not working air-con on the first 2 nights (I was fine with these 2 absence), plenty of hot shower, very basic breakfast with some of the food uncovered by a lid eg fruits, drink, butter with flies/mosquitoes flying around. I myself have no complaints about all these but I believe it may not be the case for others.||||It's advisable to lock up your suitcase when you leave the room because one evening when I returned to my room, I found that my room door was unlocked. I believe that the staff forgot to lock it after her cleaning up at noon time.||||No wifi inside room, only at restaurant.||||Overall, given its excellent location (at the main street) and not so high price, I think it's not a bad choice in...