Residencial Universitaria — Hotel in Santiago

Although the rooms in this hostel are not big (at all), the service is just wonderful. The staff will bring you breakfast every morning to your room, they'll clean the room every day and bring you clean towels and they keep all of the bathrooms and common areas clean. All the rooms have a nice TV set and WIFI. I stayed for a week and a half and the way the staff treated me made my entire trip to Santiago a memorable experience. Gabriela, Gloria and Mario are such sweet people. They'll make the necessary arrangements in order for you to feel comfortable. The location is just wonderful; a block away from a supermarket, a bunch of cafe's and restaurants in the area and it's two blocks away from Republica Avenue (street full of different universities and colleges). Three blocks away from the nearest subway station and just a walking distant from exciting Santiago Center. I HIGHLY RECOMMEND...

Although the rooms in this hostel are not big (at all), the service is just wonderful. The staff will bring you breakfast every morning to your room, they'll clean the room every day and bring you clean towels and they keep all of the bathrooms and common areas clean. All the rooms have a nice TV set and WIFI. I stayed for a week and a half and the way the staff treated me made my entire trip to Santiago a memorable experience. Gabriela, Gloria and Mario are such sweet people. They'll make the necessary arrangements in order for you to feel comfortable. The location is just wonderful; a block away from a supermarket, a bunch of cafe's and restaurants in the area and it's two blocks away from Republica Avenue (street full of different universities and colleges). Three blocks away from the nearest subway station and just a walking distant from exciting Santiago Center. I HIGHLY RECOMMEND...

Estuve hospedado 7 noches. La atención de Issa, la recepcionista y una señora del aseo cuyo nombre no recuerdo es buena. Sin embargo hay una señora de edad avanzada que esta encargada en las noches y su actitud frente al huesped es abiertamente hostil, como si se tratara de un favor. Me parecio costoso para lo que ofrece: un cuarto pequeño y frio con una calefaccion deficiente, un desayuno que no varia todos los dias, el baño era compartido y lo revisaban cada vez que una persona entraba, lo cual me parece inaudito. Les solicite la impresion de un tiquete en la noche y respondieron de forma grosera diciendo que no podian hacer eso. Solicitamos que recibieran unos documentos que estabamos esperando de una amiga en Santiago y se negaron a hacerlo. Solo recomendaria este Hotel si no hay otra opcion en el área y solo si la estadia es muy corta. No se porque reciben un alto puntaje en Booking, sin revisan Tripadvisor (mas confiable en materia de calificación) verán que lo expresado aqui coincide con lo manifestado por otros huespedes. Por eso no ponen el sticker a la entrada de Tripadvisor,...