广州建国酒店 — Hotel in Guangzhou City

Have 3 days short trip with Family during my birthday. The hotel is located only 2 minutes walking distance from Guanghou East station, extremely convenience. Although not much shopping around, there were so many restaurants, Family mart, cake shop, tea shop.....||The hotel interior is traditional, but maintenance still good. Room is not big, but clean & comfortable, service is also okay, staff showed helpful. Although I remark to have 2 rooms are connected or next together, but still unable to do, only offer same floor. it's the best arrangment, also fine for us.||The most attractive is their dinner seafood buffet, special price $100/person. unlucky that it's only offer on Friday to Sunday. My stay were Tuesday to Thursday. We miss it, disappointed!||The road is very busy, always congested and take quite long time to call crab. But it also easy to go anywhere.||Most surprise and special thanks to Ms. Hon, the Duty manager put a Birthday Cake with birthday card in my daughters' Room. My daughters brought and celebrated with me again after we have did in my room just back hotel. Thanks and it's a big surprise! It's the first time I have a birthday cake from Hotel. I also celebrated my birthday in HK stayacation last year, but nothing showed by Hotel. Much Thanks this surprise and warmth delivery! ||One is very important that need to add credit. They provide a USB charger and adapter at home which is great help to traveller. It can support many devices. The desk lighting also good that can has many lighting mode to adjust, reading, coffee, mobile phone.....Great! Also the chair is very comfortable. The hotel is great for business trip which can take care more on business man! But for us, only sightseeing also...

Have 3 days short trip with Family during my birthday. The hotel is located only 2 minutes walking distance from Guanghou East station, extremely convenience. Although not much shopping around, there were so many restaurants, Family mart, cake shop, tea shop.....||The hotel interior is traditional, but maintenance still good. Room is not big, but clean & comfortable, service is also okay, staff showed helpful. Although I remark to have 2 rooms are connected or next together, but still unable to do, only offer same floor. it's the best arrangment, also fine for us.||The most attractive is their dinner seafood buffet, special price $100/person. unlucky that it's only offer on Friday to Sunday. My stay were Tuesday to Thursday. We miss it, disappointed!||The road is very busy, always congested and take quite long time to call crab. But it also easy to go anywhere.||Most surprise and special thanks to Ms. Hon, the Duty manager put a Birthday Cake with birthday card in my daughters' Room. My daughters brought and celebrated with me again after we have did in my room just back hotel. Thanks and it's a big surprise! It's the first time I have a birthday cake from Hotel. I also celebrated my birthday in HK stayacation last year, but nothing showed by Hotel. Much Thanks this surprise and warmth delivery! ||One is very important that need to add credit. They provide a USB charger and adapter at home which is great help to traveller. It can support many devices. The desk lighting also good that can has many lighting mode to adjust, reading, coffee, mobile phone.....Great! Also the chair is very comfortable. The hotel is great for business trip which can take care more on business man! But for us, only sightseeing also...

Subject: Exceptional Service from Reservation Agent Ms. Li Impressed MeDear Guangzhou Jianguo Hotel Team,I am delighted to have the opportunity to express my sincere appreciation for the excellent service provided by your hotel staff, especially the outstanding performance of your reservation agent, Ms. Li.From the moment I first contacted the hotel's reservation department, Ms. Li demonstrated a professional, passionate, and patient attitude in serving me. She carefully listened to my needs and patiently answered all of my questions. Her exceptional communication skills helped me smoothly complete the reservation process.When I arrived at the hotel, Ms. Li once again welcomed me with a warm and friendly demeanor. She ensured that the most suitable room was prepared for me and facilitated my check-in seamlessly. Throughout my stay, Ms. Li remained attentive to my needs and provided exceptionally thoughtful service.Ms. Li's professionalism and service enthusiasm deeply impressed me. She not only possesses outstanding work skills but also showcases genuine care for the guests. This level of service made me feel respected and valued, leaving me with an unforgettable hotel experience.I sincerely hope to visit Guangzhou Jianguo Hotel again and experience the exceptional service from Ms. Li and your dedicated team. Please convey my gratitude to Ms. Li and all the staff members who served me, as they are undoubtedly industry benchmarks.Thank you again, and I wish you continued success...