Hotel Perla Suite — Hotel in Santa Marta

Didn't really have any trouble finding the place, other than the entrance. We were really impressed with how nice the lobby was and the overall quality of the hotel. Looked either new, or at the very least semi-recently renovated. Each room has it's own little name, though I'm not sure there's any special design to differentiate them from each other. The room was very nice, but also very small. To be there for a couple days is fine, but if you had like 1 week's worth of clothing and 2 people, you'd be a little hard pressed to keep the place from being a total mess. The AC worked really well, but unfortunately the in room mini-fridge didn't work and the iPod dock/radio thing didn't even have a plug in, it seemed to just be there for show. Those two things didn't bother me, but at least in my room, 201, which I believe was right above the lobby, the wifi didn't work. Connected sometimes, but wasn't really usable if it did, then the connection would drop.||||All that being said, again the property was really nice and didn't cost an arm and a leg. There was also a restaurant on the 6th floor, which I'm not sure really makes sense. I feel like they could've had 2-3 more rooms instead of an unproductive restaurant. But I didn't try the food, maybe it's great! Just seemed unnecessary.||||5th floor features a nice little sundeck and covered open air area with tables and a bit of a bar. This area was a very good idea. A pool might have been preferable but the hotel is on a really small footprint. The rooftop deck has 2 cold water jacuzzi's, first time I've ever seen that, but in the climate of Santa Marta, probably a good idea. ||||Hotel is only about 5 minutes walking from the beach and even at night we weren't at all worried about security walking back to the hotel. I'm not sure I'll be back in Santa Marta any time soon but I wouldn't hesitate to stay at Perla...

For European standard verry good price-quality balance. |We loved our stay in this clean and comfortable hotel. |All members of the staff were verry friendly and kind and did all their efforts to make your stay as pleasant as possible and try to fulfill all of your wishes. |Rooms are spacious, modern, comfortable and clean. Good, hot shower.|Nice rooftop terras and bar with relaxing Jacuzzi.|We decided 1 night to eat in the restaurant and were pleasently surprised by the tasting food!|We would definetely...

Buenas, la verdad nos vamos muy desconformes con el hotel y servicios brindados. Dejo una lista de lo que paso y nuestras experiencias -De 7 días solo 1 nos bañamos con agua caliente. Dimos aviso en recepción y no solucionaron nada. -Nos cambiaron de habitación, porque la tele estaba rota, y el aire no enfriaba y nos dijeron que el problema del agua caliente era la habitación, no era así. -La limpieza de la habitación era nula, únicamente tendían la cama. Hubo días que dejamos arena en la ducha y no limpiaron. Lo mismo con las toallas, estaban sucias y no las cambiaban, teníamos que llamar a recepción para el cambio. -Sabanas manchadas. Además era una cama queen que tenía sábanas de 1 plaza en diagonal -Prometieron un desayuno buffet que no lo era. Una moza se acercó y nos ofreció 5 cosas para desayunar, sin mucha variedad. Solo 1 día fue buffet y tampoco había variedad. No tenían jamón o queso para hacer un sándwich. No había jugos. Fruta escasa. Muy básico.

MUY IMPORTANTE PARA FUTUROS TURISTAS EN SANTA MARTA:

-Esta ubicado en una zona roja, basura, ruido, mercados, zona de vendedores, vagabundos. A la noche teníamos que pedir Uber porque no nos sentíamos seguros para caminar. Para gente de uruguay, para imaginarse se puede comprar con el barrio de los judíos pero multiplicado por mil. Y mucha más mugre. Mucho olor en las calles a cañería, únicamente en esa zona

En fin, no les recomendamos este hotel. Muchas contras. Mucho mejor alguno más cerca del parque...