Best in Jaco Condos at Diamante Del Sol — Hotel in Jacó

This place was a disgrace. From the moment we walked into the condo, it had a funky smell of incense - trying to possibly cover up an odor. WE LATER FOUND OUT - THE ODOR WAS MOLD!! The furniture was in disarray when we walked in, the couch was worn & very wet, like it was just cleaned. The other furniture was also tattered & worn - really needs to be replaced. We traveled all day to get here & were so tired, we dropped our bags & went to dinner, as we were only staying one night on our way to the airport. We came back to leaking air conditioner all over the master bedroom floor & 2nd bedroom floor. I sent an email to the office since they were closed at that point & never heard back. We cleaned up the disgusting mess & went to bed. I woke up in the middle of the night to use the bathroom & slipped on the wet floor. The mold issue was so bad, I couldn't breathe - I went out to sleep on the porch. Couldn't sleep there either as there were guards walking back & forth. I told the management company this in the morning & they said they would look into it & get back to me - we checked out & left for the airport. They have now stated that they are not refunding any of our money. These condos are owned independently & this particular owner should not be renting this condo in this condition. There is apparent mold - I have pics. The cabinets are worn & the furniture looks terrible - stained. It's very sad that we paid top dollar & had this experience. I do not recommend this place at all. I have never posted a bad review before.. until now. Do your research before you stay here. They also let anyone come in & use the pool, you don't have to stay here to use the facilities. Not good Best in Jaco Diamante Del Sol - more like the WORST IN JACO - people expect more than this if you are charging these rates. Get it together, YOUR PLACE...

My husband and I came here for our honeymoon. The building was nice, the pool was beautiful, and our room would have been awesome, but it smelled like straight mildew and mold. There was mold growing on the bottom of the white curtains and mold in the washer. I called the main office and let them know. They told me they would send someone and no one ever came. Our air conditioner in our bedroom sounded like it was going to take off! We turned the dehumidifier on, which helped, but stopped working halfway through the week. Unfortunately, when we were there, they were also painting the stones around the pool, which put gunk in the pool and waterfalls were not running. We stayed in room 4N. Hopefully other rooms are better, but I would not...

Very nice condos. Elevators are a little sketchy. Try and get the lower...