Hostel Temza — Hotel in City of Zagreb

Very close to the bus station (10-15 min walking) and close also to the train station (5 min walking)... Great location in downtown, super safe neighborhood. You also have near next to the corner a great coffee shop and also, two blocks away a cheap grocery store. The hostel is located in an old building, they will give you a key for the main entrance of the building and a code for the hostel entrance. The shared room was spacious, comfortable bed, clean beddings. You will have your own locker, maybe make sure you bring your own lock. The toilets were good and clean, and also the showers were confortable to use. The shared area was small but nice and warm, always very clean and tidy. I would like to thanks to all the reception staff who I shared with, they were welcoming, friendly and very helpful everytime I asked something. It was very nice to meeting you guys. Vidimo se!

Just a feedback note about the kitchen heater, it wasn't working pretty well, but that's all you also had a fridge to store fresh food and you have...

Me and my girlfriend stayed at Temza for three nights. When we arrived we were created by tons of graffitis and an overall sketchy neighbourhood and a locked door. You had to ring the bell to get to the hostel and hope one of the employees would come unlock it. They arrived about 5 minutes after we rang. ||The staff try their best with the knowledge they have, but they do not seem to really know how things work. A woman barely spoke English and we had trouble communicating with her. Then we had issues with our air conditioner and they spent a good twenty minutes figuring out what was wrong. ||The worse and the reason I'm leaving the bad review: the dirty sheets. Stains and hair all over it. I was disgusted and couldn't help but wonder how long they had stayed on the bed unchanged. We complained and they, thankfully, handed us new sheets.||The kitchen is minimalistic but appreciated. Once all the issues were dealt with, Zagreb was nice. ||I would recommend people consider...

We booked the place through Hostelsworld and gave them the deposit for two double bedroom and one 4 bed bedroom. ||||Then they emailed me telling me that the rooms i booked were not available and offered me to stay all together in a 8 bed bedroom.||||We agreed on staying in a 8 bed bedroom for 9 euros each.||||When I arrived at their place they first want me to pay the same amount to stay in the 8 bed bedroom as if we had two double bedroom and one 4 place bedroom.||||After a couple of phone calls they made me pay the price we agreed on. But without subtracting from the total amount the deposit I already gave them through hostel world. ||||After talking to 3 different people I wasn't able to get my deposit back.||||Be really careful when you book here they try to make you pay more in every possible way.||Avoid this place...