Vaway Hotel — Hotel in Cuenca

I wanted to love this hotel so much, but it just didn't live up to our expectations. The room was clean and matched the online description, but there was 0 air circulation or any vents in the bathroom. We had to completely open the 1 window and also prop open the main door. This made sleeping very difficult. Speaking of - the hotel rooftop bar has people until 11 or later with loud music, and also hosts parties in the middle of the week that last until 1-1:30 AM. We also were unfortunately met with outside construction starting at 2:30 AM after the party ended. I'd suggest that if you want to sleep well, don't book at this hotel. The location in the city center was perfect for exploring but not ideal at all for a decent night sleep. We initially booked for 3 nights and ended up leaving after the 2nd night to move to a quieter hotel. The staff was mostly friendly but the restaurant situation with the rooftop Terra 360 was confusing and they wanted us to dine and order multiple drinks when we only wanted 1 glass of wine for the room. I apologized for any confusion I caused with this and also left a generous tip, but I felt like we were treated poorly the rest of our stay after this interaction. I'm not sure if the restaurant staff is a reflection of the hotel but they advertise the room service...

Vaway Hotel has a great historic center location, but the bad side to that is that it's noisy till late hours. The room was large, modern and clean.  It has well located electric plugs, and lots of shelf space for your clutter. Bathroom is good with all the expected toiletries. The elevator is great as we were on the 4th floor and breakfast is on the 7th floor.

Breakfast was good. It is served on the rooftop bar restaurant Terra360. Break your coat as it is chilly in the morning on the rooftop.  As of March 2025, it is now buffet style. Apparently, it previously had been a la carte.

A few bad things:  no safe.  Wifi smart TV has no service plan, you need to use your own Netflix,  Prime, etc. My plan apparently doesn't work in foreign...

The location can't be beat. The sheets were soft. The rest, I'd rather forget. Stayed Friday and Saturday night and the amount of noise that came from the street from people walking by, music from parties in the surrounding plazas, as the traffic made it impossible to get a good night sleep either night. The elevator was broken for most of the time we were there and the breakfast, advertised as excellent, left all wanting

If you are thinking Vaway, I will recommend you go another way... Other places will provide much better value for your money, and you may actually get a good...