This lovely boutique hotel is truly a hidden gem. The rooms and details throughout the hotel were thoughtfully created and honored indigenous culture.||Breakfast was cooked fresh, and included eggs, ham, fruit, yogurt, granola, and juice which was a wonderful way to begin the day. Also, coffee and tea were available all day near the lobby. We had dinner one evening at the hotel and it was delicious!||The staff made our visit exceptional! Isabella and Awki were so helpful and kind and made our stay special. We went to dinner at a recommended restaurant and Isabella made certain that all the transportation details were arranged.||We asked the hotel to arrange a private tour, and our English-speaking tour guide Santiago was one of the best we could hope for! We had special dietary needs and he provided the perfect lunch.||NOTE: The hotel is located on a transited corner. If traffic noise is bothersome, book a room facing the interior. ||We highly recommend Chacana for a special experience...
Read moreWe had the pleasure of staying in this hotel with large extended family ranging from 7 to 77 year olds. The hotel itself is incredibly tastefully decorated, from rooms with murals to the art and object displays in the common areas. We felt like we were staying in the museum! The rooms were spacious and comfortable, especially the two level room on first floor. But the best thing by far at the hotel was the service. The hosts are just impeccable - we loved all the personal touches and attention from making sure we were comfortable getting over altitude sickness, to restaurant reservations, to helping us retrieve a left-behind item from one of the tours that we booked through them, to tracking down incredible chocolates. Too many things to list, we came for the aesthetics of the hotel, but got blown away by the kindness and professionalism of the hosts. I hope they expand their hospitality business so more travelers can enjoy their...
Read moreComfortable and good location.|We stayed at Chakana on 3 separate occasions during our Ecuadorian adventure. We had a different room every stay, and all waste brilliantly.|The rooms are spacious, have windows that open (I like a bit of fresh air in a room ) and well appointed bathrooms with soap, shampoo and toilet paper.|The hotel itself is quirky with lots of local artefacts. Very interesting to look at.|There's a supermarket just down the street an a little convenience store across the way (which sells beer and wine)|There's a restaurant where breakfast is served, delicious, fresh made and plentiful. They also do dinner -separate review for that.||The owners went out of their way to make our stays as comfortable as possible.||The only "downfall" is there is no lift over the 3 stories. Wasn't an issue for us, but if you're not that fit, this place...
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