Hôtel Mercure Trouville-sur-Mer — Hotel in Lisieux

We booked 5 nights at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries, arriving on Tuesday 23rd August 2022 and departing the following Sunday. Doing so gave us a considerable saving on making both bookings separately, and the overall Value for Money rating is based upon this fact. This was also our first proper holiday/mini-break without the children!||||We were very pleased with the hotel. Its location is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. It’s also possible to walk across to Deauville (at low tide - 1€) and get the ferry across (at high tide - 1.5€) should this be of interest, or else just take the longer 15min+ walk....||||We had a Standard/Classic room, and initially it seemed the bedroom element was a bit “snug”. However, we had a decent sized bathroom, and once we had unpacked we found room to store everything successfully as the bedroom had everything we needed and enough storage space.||||The hotel was clean, and our room was cleaned daily. Indeed, the bathroom cleaning undertaken each day was exceptionally good, and we were very impressed.||||The breakfast buffet each morning was superb, with a choice of all sorts of things you might expect, but also including the ability to cook your own eggs to your liking, warm your own pancakes and crepes and squeeze your own oranges! There were a wide variety of tasty food options available, and we were glad to see the emphasis on fresh local produce and the deliberate avoidance of single-use plastics.||||The staff at the hotel were all friendly and helpful, and special thanks must go to Chloe (?) - who always had a smile to give us - for advice on restaurants.||||We were impressed that there was a Brita water fountain on our floor, able to dispense chilled still or sparking water for our bottles whenever we needed it, without the need to buy yet another plastic bottle of water.||||A minor issue is that the hotel does not have its own car park, and we had to use the public car park opposite. However, when we arrived parking was easy. We just needed to enter the car park and get a ticket, park, check-in, then get a special card from the hotel for us to be able to use one of the limited number of hotel reserved spaces within the car park. This then involved us exiting the car park with the ticket we already had (paying 1.8€) and re-entering with the hotel card. This meant we only paid 20€/day rather than the normal 28€/day. We noted that on some days the car park was full, so being lucky enough to get a reserved space was essential as parking in the town more generally can be a nightmare at times. ||||Overall a very enjoyable stay, and we hope to come back...

We first stayed at the Hotel Mercure in Trouville-Sur-Mer as part of a package deal through Brittany Ferries in August 2022, and our experience was so positive that we decided to return for 4 nights arriving Monday 7th August 2023, again through a Brittany Ferries package: |We were not disappointed with our decision to return!||As before, the hotel was clean, and our room was cleaned daily, and the location of the hotel is superb, just 2-5 minutes walk to the beach, and within minutes (or seconds!) walk of lots of local restaurants. A walk (or ferry) to Deauville, and the beach/boardwalk there is definitely recommended, but please see my previous review in August 2022 for more information on location, and on the hotel itself. ||However, the main thing which made us feel so happy to return was the staff at the hotel. ||All of the staff we encountered at Reception were both friendly and helpful. All spoke excellent English, although occasionally my wife would ask if she could practice her French, which was always agreed to, and then embarked on a conversation in French about various things, including our usual need for milk each day for our tea. (Du lait, s’il vous plaît, pour le thé. Nous sommes Anglais!). Specific thanks this year go to Lindsay for her help and patience, although, as stated above, all Reception staff are thanked!||We again emphasise to the reader the advantage of booking through Brittany Ferries as this yields a very good saving compared to booking both the ferry and the hotel independently.||Overall, again, a very enjoyable stay, and we hope to come back...

My stay at the Mercure Hotel in Trouville-sur-Mer was amazing! The room was spotless, cozy, and had a beautiful design with vibrant decor that added a warm and inviting touch. The fitness area was a nice surprise—well-equipped and clean, perfect for a quick workout during the stay. The lobby had a lovely atmosphere, with its comfortable seating and festive decorations creating a cozy ambiance.

The location is fantastic, and the staff were incredibly welcoming and helpful throughout the entire stay. Everything about the hotel, from the comfort of the room to the charming decor and excellent service, made this a perfect getaway. Highly recommend this hotel for anyone visiting...