We are a group of 6 friends staying at the hotel in 2 large rooms for 3 days and I would like to express my displeasure in gentle words, my disgust with the hotel management. This morning we woke up to a sunny and pleasant day as usual. We asked the hotel attendant at the pool bar where we could sit at a separate table and eat and drink kosher food that we brought from Israel. The bartender, who seemed very nice, directed us to an internal patio far from the pool and the place really served us well. Not a few minutes passed and the pool workers started arriving one after another, demanding that they did not accept that we bring food and drinks from outside because there was a chance that they would receive a fine... Of course we understood the issue and ordered drinks (beers) from the bar to soften the atmosphere. A few minutes later, another employee arrived from the pool bar and asked to vacate the place. Even after this request, we realized that we might have deviated from the usual behavior. We were very angry, but without hesitation we cleared the place towards the rooms so as not to create an unpleasant situation. We went down to the beach for a few hours, on the way back to the rooms we wanted to have a beer at the bar, but the bartender's response completely stunned us and left us speechless - "We, the hotel staff, are not willing to provide you with service, please leave the place" and this is to indicate that we have two more days of hotel stay..... We left the bar for the rooms without saying a word. A hotel that respects itself does not behave in such a disrespectful manner towards a customer and moreover does not humiliate him in public. It should be noted that earlier this morning we asked the hotel manager to take a large table to the room for a proper Friday dinner and he agreed with a smile!!!! Anyone who does not respect his customers does not deserve...
Read moreWe are a group of 6 friends staying at the hotel in 2 large rooms for 3 days and I would like to express my displeasure in gentle words, my disgust with the hotel management. This morning we woke up to a sunny and pleasant day as usual. We asked the hotel attendant at the pool bar where we could sit at a separate table and eat and drink kosher food that we brought from Israel. The bartender, who seemed very nice, directed us to an internal patio far from the pool and the place really served us well. Not a few minutes passed and the pool workers started arriving one after another, demanding that they did not accept that we bring food and drinks from outside because there was a chance that they would receive a fine... Of course we understood the issue and ordered drinks (beers) from the bar to soften the atmosphere. A few minutes later, another employee arrived from the pool bar and asked to vacate the place. Even after this request, we realized that we might have deviated from the usual behavior. We were very angry, but without hesitation we cleared the place towards the rooms so as not to create an unpleasant situation. We went down to the beach for a few hours, on the way back to the rooms we wanted to have a beer at the bar, but the bartender's response completely stunned us and left us speechless - "We, the hotel staff, are not willing to provide you with service, please leave the place" and this is to indicate that we have two more days of hotel stay..... We left the bar for the rooms without saying a word. A hotel that respects itself does not behave in such a disrespectful manner towards a customer and moreover does not humiliate him in public. It should be noted that earlier this morning we asked the hotel manager to take a large table to the room for a proper Friday dinner and he agreed with a smile!!!! Anyone who does not respect his customers does not deserve...
Read moreI have just spent 3 nights here as a solo traveller & could not of been made to feel any more welcome & comfortable. From the moment of check in Maria (reception) was warm friendly & welcoming. The hotel is in a great location for the marina, & easy to get around to other places. There are restaurants etc just on the other side of the marina a few minutes walk . |Room: room was a good size, I had 3 beds to choose from for just little old me!! There were toiletries in the room (soap, shower gel + shampoo) & a little box of "essentials" which included a shower cap, mini sewing kit, a mini nail file, and cotton wool & buds. Full size fridge. Air conditioning was effective. A good size TV, with several channels (just BBC news in English), but was fine for a bit of background noise! |I stayed in a standard room, which are a little tired in places, but clean and functional. Cleaned daily|Breakfast: served 07:30-10:30, was good, juice and hot drinks, cereal, bread, cold meat and cheese and a warm selection of eggs (either scrambled, mini omelette or boiled), mini sausage, bacon and beans. Also some fresh pastries - which were delicious!!! Fruit and yogurt were also available. |Pool: the pool area was lovely, although as I travelled at the end of the season it was only open the first day and was then closing. But the pool was a good size and clean. The bar area was nice. |Overall this hotel was perfect for what I needed for a few days, and even paying single supplement I was more than happy for...
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