Pallatium Apartments in Municipality of Chersonissos, Greece - reviews,open hours,photo spots,things to do

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Ovidiu RomanOvidiu Roman

What a disappointment! From the moment you drive through the narrow streets of the village that looks deserted, you think to yourself "what have I done?!?, honey, I've ruined the holiday!" As we arrived to the hotel, we were "greeted" by this woman who immediately asked for the hotel voucher and passports and with a blank face told us she will be returning the IDs in a few days after the police checks them! After some questions and answers, the woman takes us to our apartment, which, from the moment she opened the door, smelled damp and dirty. It was situated on the ground floor, and the only window it had was small and wouldn't shut which automatically raised a safety and security concern. To our surprise we were told that if we wanted air conditioning and the safety deposit box, we had to pay €85.00 extra! Obviously, we had no choice, but when we asked for a receipt, the woman got really uncomfortable. (The receipt was handed to us on our last day of holiday, after we requested it every day!)The A/C was so noisy that we couldn't even hear each other talk, so we asked them to come and fix it, and the answer was "if it's too noisy, switch it off", we complained and someone eventually came the next day and took off the flaps which diminished the noise. The apartment was absolutely DISGUSTING! Dirty to the core! The kitchenette area was sticky and smelly. The fridge still has remains from the previous guests, it's shelves were rusty and human hairs were stuck to them. The kettle was full of rust and limescale, there was a foul smell coming from the sink drain, the cutlery was full of rust and sticky. Moving on to the bathroom, there was only half a toilet roll next to the broken toilet roll holder, the toilet seat had yellow drops of dried up urine on it, and the toilet brush had seen better days! The shower tray was mouldy and the cracks were painted over with some sort of glue/silicone, the shower holder was broken and everything was full of limescale. Oh, and the shower curtain! It had mould, hairs, a buildup of soap scum, it was filthy beyond belief! The bedroom had two single beds joined together, not a double/king size bed we were expecting. We came on holiday as a family, but had to sleep separately! The pillow covers and sheets had stains on them, the bed frames and night stands were sticky and EVERYTHING smelled like cigarettes! Not a room where you'd want your 3 years old child to sleep in! All the plugs in the room had burnt marks, and that made me question the safety of even charging my phone. The TV is mounted on the wall so high up that you have to be completely lying down to be able to watch it without getting a neck pain! There is no washing machine facilities and the wi-fi only works in the reception area! I have photo evidence to support everything I have said above, and I would happily send them over to anyone who requests them. "Let's go to the sea", my little one said, so we made our way down to the shore. After a 6-7 min walk on a road with no sidewalks and wide enough for a bus to pass, we could see the sea, hear the waves, but where is the beach?!? In the hotel's presentation, they say it is situated 200m from the beach, well, I can assure you it's not! It's about 300m to the rocky cliffs, you've still got a good few minutes walk to the closest beach which is tiny and dirty! Only a few restaurants by the sea side, and a couple of 'supermarkets' which are ridiculously overpriced ( 1 can of coke €2.50, 1 can of redbull €3 (€4 in a restaurant), 1 kinder egg €2.5, etc! The only 2 things I can recommend in this village are John and Mary car rental shop, where we've rented a car from at very decent prices and we were able to move around, drive to gorgeous beaches with golden sand and clear blue waters on the other side of the island, visit towns and tourist attractions, and also, the amazing Phillipo's Taverna who had very nice food, fresh and affordable! The owner and the staff were friendly and always smiling and welcoming!

DJ DumblesDJ Dumbles

Brilliant family hotel. We’ve stayed hear three times and it’s consistently excellent. Run by a lovely friendly helpful family- Maria, Manos and Kostas. They are always there to help. Nice clean rooms with basic cooking equipment, but hotel is in easy walk of great tavernas. Good size pool. Well priced drinks and good breakfasts.

rafał pstrągowskirafał pstrągowski

Amazing place to spend holidays. Owner and her family is very helpful with everything. There is a bar with drinks and snacks and a pool at location. You can also order breakfast. Not far to the beach and main road to reach other cities. Every room has a bathroom, a kitchen and a balcony with cool view.

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Reviews of Pallatium Apartments

4.0

(50)

1.0

8y

What a disappointment! From the moment you drive through the narrow streets of the village that looks deserted, you think to yourself "what have I done?!?, honey, I've ruined the holiday!" As we arrived to the hotel, we were "greeted" by this woman who immediately asked for the hotel voucher and passports and with a blank face told us she will be returning the IDs in a few days after the police checks them! After some questions and answers, the woman takes us to our apartment, which, from the moment she opened the door, smelled damp and dirty. It was situated on the ground floor, and the only window it had was small and wouldn't shut which automatically raised a safety and security concern. To our surprise we were told that if we wanted air conditioning and the safety deposit box, we had to pay €85.00 extra! Obviously, we had no choice, but when we asked for a receipt, the woman got really uncomfortable. (The receipt was handed to us on our last day of holiday, after we requested it every day!)The A/C was so noisy that we couldn't even hear each other talk, so we asked them to come and fix it, and the answer was "if it's too noisy, switch it off", we complained and someone eventually came the next day and took off the flaps which diminished the noise. The apartment was absolutely DISGUSTING! Dirty to the core! The kitchenette area was sticky and smelly. The fridge still has remains from the previous guests, it's shelves were rusty and human hairs were stuck to them. The kettle was full of rust and limescale, there was a foul smell coming from the sink drain, the cutlery was full of rust and sticky. Moving on to the bathroom, there was only half a toilet roll next to the broken toilet roll holder, the toilet seat had yellow drops of dried up urine on it, and the toilet brush had seen better days! The shower tray was mouldy and the cracks were painted over with some sort of glue/silicone, the shower holder was broken and everything was full of limescale. Oh, and the shower curtain! It had mould, hairs, a buildup of soap scum, it was filthy beyond belief! The bedroom had two single beds joined together, not a double/king size bed we were expecting. We came on holiday as a family, but had to sleep separately! The pillow covers and sheets had stains on them, the bed frames and night stands were sticky and EVERYTHING smelled like cigarettes! Not a room where you'd want your 3 years old child to sleep in! All the plugs in the room had burnt marks, and that made me question the safety of even charging my phone. The TV is mounted on the wall so high up that you have to be completely lying down to be able to watch it without getting a neck pain! There is no washing machine facilities and the wi-fi only works in the reception area! I have photo evidence to support everything I have said above, and I would happily send them over to anyone who requests them. "Let's go to the sea", my little one said, so we made our way down to the shore. After a 6-7 min walk on a road with no sidewalks and wide enough for a bus to pass, we could see the sea, hear the waves, but where is the beach?!? In the hotel's presentation, they say it is situated 200m from the beach, well, I can assure you it's not! It's about 300m to the rocky cliffs, you've still got a good few minutes walk to the closest beach which is tiny and dirty! Only a few restaurants by the sea side, and a couple of 'supermarkets' which are ridiculously overpriced ( 1 can of coke €2.50, 1 can of redbull €3 (€4 in a restaurant), 1 kinder egg €2.5, etc! The only 2 things I can recommend in this village are John and Mary car rental shop, where we've rented a car from at very decent prices and we were able to move around, drive to gorgeous beaches with golden sand and clear blue waters on the other side of the island, visit towns and tourist attractions, and also, the amazing Phillipo's Taverna who had very nice food, fresh and affordable! The owner and the staff were friendly and always smiling...