Fanari Art Hotel — Hotel in Municipality of Ios

DO NOT STAY HERE I CANNOT STRESS IT ENOUGH!!! The behaviour of the hotel manager is absolutely detestable! Right upon arrival we were made to feel uneasy as he manipulated and confused us into cancelling our booking on booking.com to pay in cash for a cheaper price. This was not something we were made to feel we had a choice in and he basically took my phone from me and did it. After a long day of travelling I was too tired to even understand him and he took advantage of that. ||On the first day we were told to stop LAUGHING and talking around the pool as well as on our PRIVATE patio as we were apparently “disturbing others” even though all the other guests we spoke to agreed we had not bothered them at all, EVEN HIS WIFE SAID WE WERE NOT DISTURBING HER, and they explained how they were too afraid to use the pool at all after being threatened by the hotel manager so many times for just talking. ||There was also a CCTV camera that looked directly onto our patio and into our room, which alone is enough to make us feel unsafe but on top of that he had it displayed on a large screen at his desk that he watched non-stop to the point it felt perverted. If he wasn’t watching the the cctv he was patrolling the pool and hotel like a prison warden. ||On top of this some of our belongings went missing to no explanation and he refused to be of any help finding them. And after reading reviews we can clearly see this isn’t the first time things have mysteriously gone missing within his hotel. ||After 2 nights there and being threatened to be kicked out multiple times, we had enough and found somewhere else to stay as we hadn’t paid anything yet. When we went to check out and pay for our time there, he immediately got aggressive and demanded more payment than the 2 nights we had stayed (when he didn’t even deserve that much) pulling out fake legislation that doesn’t exist saying we owed him 50% of the days we were not staying, which we refused to pay as he had terminated his contract with us the moment he cancelled our booking.com reservation. When we said we didn’t even have that much cash he said we could pay on card, even though when he made us cancel our booking he said he didn’t have a card reader??? As we left he screamed after us threatening to call the police. The managers behaviour was ABSOLUTELY ABHORRENT and inexcusable. Every guest in the hotel was scared to even whisper out of fear of being kicked out and some said he had taken their passports on arrival without returning them????? The manager is a con artist and just all round a nasty piece of work. If you’re in ios on a big group trip or even if you’re not don’t give a freak like...

DO NOT STAY HERE I CANNOT STRESS IT ENOUGH!!! The behaviour of the hotel manager is absolutely detestable! Right upon arrival we were made to feel uneasy as he manipulated and confused us into cancelling our booking on booking.com to pay in cash for a cheaper price. This was not something we were made to feel we had a choice in and he basically took my phone from me and did it. After a long day of travelling I was too tired to even understand him and he took advantage of that. On the first day we were told to stop LAUGHING and talking around the pool as well as on our PRIVATE patio as we were apparently “disturbing others” even though all the other guests we spoke to agreed we had not bothered them at all, EVEN HIS WIFE SAID WE WERE NOT DISTURBING HER, and they explained how they were too afraid to use the pool at all after being threatened by the hotel manager so many times for just talking. There was also a CCTV camera that looked directly onto our patio and into our room, which alone is enough to make us feel unsafe but on top of that he had it displayed on a large screen at his desk that he watched non-stop to the point it felt perverted. If he wasn’t watching the the cctv he was patrolling the pool and hotel like a prison warden. On top of this some of our belongings went missing to no explanation and he refused to be of any help finding them. And after reading reviews we can clearly see this isn’t the first time things have mysteriously gone missing within his hotel. After 2 nights there and being threatened to be kicked out multiple times, we had enough and found somewhere else to stay as we hadn’t paid anything yet. When we went to check out and pay for our time there, he immediately got aggressive and demanded more payment than the 2 nights we had stayed (when he didn’t even deserve that much) pulling out fake legislation that doesn’t exist saying we owed him 50% of the days we were not staying, which we refused to pay as he had terminated his contract with us the moment he cancelled our booking.com reservation. When we said we didn’t even have that much cash he said we could pay on card, even though when he made us cancel our booking he said he didn’t have a card reader??? As we left he screamed after us threatening to call the police. The managers behaviour was ABSOLUTELY ABHORRENT and inexcusable. Every guest in the hotel was scared to even whisper out of fear of being kicked out and some said he had taken their passports on arrival without returning them????? The manager is a con artist and just all round a nasty piece of work. If you’re in ios on a big group trip or even if you’re not don’t give a freak like...

16-20 August, a group of four mums with our teenage sons booked to visit the island of Ios for the first time. We booked 2 double rooms (Euro 80/night) and 1 two-room apartment (Euro 160/night) at the Fanari Art Hotel due to location and big pool. When arrived, and without having seen the rooms first, 2 mums requested a better price as the cost for the apartment was twice the double room (their fault and they should have queried the price at the time of the booking). The conversation went out of control from both parties however the owner was extremely unprofessional and accused them of being 'liars'. As we were exhausted, a decision was made to stay there and in the meantime find somewhere else. What an unpleasant surprise was waiting for us when we saw the rooms though. The apartment was actually a quadruple with 3 single beds and 1 sofa that no one could sit on never mind sleep on with a tiny window and tiny bathroom. Please note that all rooms had basic, tiny very smelly bathrooms and only 1 double had balcony. All other rooms were like prison cells and very expensive for the money paid. The 2 mums found another hotel and left the next morning but unfortunately the 2 other mums had to stay back as could not find any double rooms available. In many occasions, the owner's irritated us and was rude creating issues but to top these up, 2 days before we left, the owner called the police because we were not staying at the pool area while our 14+16 years old sons were swimming!! Please note that the owner was the lifeguard and due to the size of his pool he was responsible to be at the swimming pool area 10am to 6pm. However, he did not want the responsibility, so he wanted us to be in the swimming area 'babysitting' our teenage sons. When we refused (even though one of the mums was sitting in the balcony overlooking the pool) called the police. There was no notice on his pool board to oblige the parents to sit in the pool area, was only a kind advise. If the children would have been younger, there is no question that they would have been supervised at all times, but for teenage 2 swimmers was outrageous. Quite a laughable event to say the least.. Please take also into account that customers experience a different quality of service if they book via bookings (very good service 9.6 on Booking website) or directly through his website (rubbish customer service). We made the mistake not to read the Google reviews and booked only based on the Bookings reviews. This is a lesson learned for any future bookings. Even though we have tried to enjoy our holiday, due to almost daily incidents, this...