Alice Hotel — Hotel in Budapest

We stayed at Alice Hotel at the end of Feb’24 for 4 nights, and overall, it was a mixed experience. The hotel’s location is fantastic, situated just 100 meters away from the M1 metro station, which made exploring Budapest incredibly easy. It’s close to several major attractions, and having the metro so nearby was a major convenience for us.||The room we stayed in was spacious with a modern design, which we appreciated. It felt comfortable and well-suited for our needs. However, we encountered some issues with the cleaning service. The bed sheets and linens weren’t changed for four days, which was a bit disappointing. It wasn’t until we inquired at the reception about their frequency of changing linens that they finally changed them.||Another downside was the lack of nearby markets or stores. We realized too late that we should have stocked up on snacks and water before heading back to the hotel. The hotel does have some sort of kiosk, but it wasn’t very visible, and we learned too late that you need to buy tokens from the reception to use it. We never got around to using it.||On a positive note, the breakfast buffet was good. It offered a variety of continental breakfast options, and we had no complaints there. The hotel also has a cafe/restaurant, which could be a handy option for guests, considering there aren’t many dining options in the immediate vicinity. We didn’t eat there, but it’s nice to know it’s available.||In conclusion, Alice Hotel has its perks, especially in terms of location and room design. However, there are areas for improvement, particularly regarding the cleaning service and the availability of nearby amenities. Despite these issues, the hotel’s convenience for exploring Budapest and the quality of its breakfast buffet make it a place I’d still consider...

We stayed at Alice Hotel at the end of Feb’24 for 4 nights, and overall, it was a mixed experience. The hotel’s location is fantastic, situated just 100 meters away from the M1 metro station, which made exploring Budapest incredibly easy. It’s close to several major attractions, and having the metro so nearby was a major convenience for us.

The room we stayed in was spacious with a modern design, which we appreciated. It felt comfortable and well-suited for our needs. However, we encountered some issues with the cleaning service. The bed sheets and linens weren’t changed for four days, which was a bit disappointing. It wasn’t until we inquired at the reception about their frequency of changing linens that they finally changed them.

Another downside was the lack of nearby markets or stores. We realized too late that we should have stocked up on snacks and water before heading back to the hotel. The hotel does have some sort of kiosk, but it wasn’t very visible, and we learned too late that you need to buy tokens from the reception to use it. We never got around to using it.

On a positive note, the breakfast buffet was good. It offered a variety of continental breakfast options, and we had no complaints there. The hotel also has a cafe/restaurant, which could be a handy option for guests, considering there aren’t many dining options in the immediate vicinity. We didn’t eat there, but it’s nice to know it’s available.

In conclusion, Alice Hotel has its perks, especially in terms of location and room design. However, there are areas for improvement, particularly regarding the cleaning service and the availability of nearby amenities. Despite these issues, the hotel’s convenience for exploring Budapest and the quality of its breakfast buffet make it a place I’d still consider...

Rude staff: Throughout our stay, the staff we interacted with were barely polite. We had trouble with the air conditioning during our 4-night stay. Every night, the system automatically switched from cooling to heating, making us wake up sweating around 3 AM. We talked the front desk, but the staff insisted there was no issue on their end and responded in a very patronising manner. She also seemed eager to make the interaction personal. A manager eventually got involved, acknowledged that the AC was undergoing seasonal adjustment, and moved us to another room (but the same problem persisted). However, when we mentioned the rude behaviour of his staff, he showed no interest in understanding or addressing it. Facilities: The room did not match the images shown on the hotel’s website or booking platform. When we pointed this out, we were told it was “normal” for the property. Cleanliness: While the room was clean overall, there were visible hairs on the sheets and pillows, which was a minor issue for this stay. Overall, the combination of disrespectful service and repeated discomfort during the night really ruined our holiday. We wouldn’t...