Exceptional Stay – Impeccable Cleanliness & Outstanding Service
I had the pleasure of staying at this hotel for two days, and I must say, it exceeded all my expectations. From the moment I arrived, I was struck by the cleanliness of the property — everything was spotless and meticulously maintained, which made the entire experience incredibly comfortable.
What truly stood out, however, was the exceptional level of customer service. Every staff member I encountered was warm, welcoming, and genuinely committed to making my stay as pleasant as possible. No matter the time — whether it was 3 AM or 2 PM — my requests were met promptly and with a smile. Their round-the-clock responsiveness made me feel incredibly well taken care of.
A special word of thanks to Mr. Bharat and the entire team, who went above and beyond throughout my stay. Their attention to detail and commitment to guest satisfaction truly made a difference and added a personal touch to the experience.
Room service was also incredibly fast, efficient, and always delivered with professionalism and care.
Overall, this was a truly memorable stay. I highly recommend this hotel to anyone looking for a clean, welcoming, and guest-focused place to stay. I look forward to...
Read moreI recently had the pleasure of staying at Hotel Bloom on Richmond Road, and I must say, it was a delightful experience. The hotel's location is fantastic, making it convenient to explore the surrounding area. Whether you're in town for business or leisure, you'll find everything you need just a stone's throw away.
One of the standout features of this hotel is its commitment to hygiene. The cleanliness of the rooms and common areas is impeccable, which is always a top priority for me when choosing accommodation.
What truly sets Hotel Bloom apart, however, is its exceptional staff. Mr. Kapil, Ashish, Omer, and Sajjad were all incredibly supportive and attentive throughout my stay. Their professionalism and well-spoken demeanor made me feel welcome and valued as a guest. It's clear that they take pride in their work and genuinely care about providing a positive experience for visitors.
Overall, I highly recommend considering Hotel Bloom for your stay. With its great location, hygienic environment, and outstanding staff, it's a property that truly delivers on its promises. I look forward to returning...
Read moreI was supposed to stay here for a week on a business trip (booking made by my company), but I had to cut my stay short to 4 days because of the experience. • From day one, I was told I would be moved to a better room, but for three days the answer was always “no rooms available.” • The room I was given had no window, and the AC was not working properly, sometimes it cooled, other times it kept auto-resetting. There was no fan either. Despite raising the issue, nothing was fixed, which made the nights uncomfortable and impacted my work the next day. • Breakfast buffet options for vegetarians were very limited. • Only after my company’s travel desk raised a cancellation request did the staff offer another room with a better view, but by then I had already decided to move to a guest house.
The staff were polite, but the way concerns were handled and the lack of basic comfort made this stay disappointing. Not the best choice for...
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