Le Meridien Ahmedabad — Hotel in Gujarat

🚨 My Experience with Le Méridien, Ahmedabad (Marriott Group) – A Lesson for All Customers & Members 🚨

Last year, I enrolled in the Le Méridien Club Marriott membership with the understanding that it would provide assured benefits and a smooth hospitality experience. Unfortunately, my recent booking experience has been exactly the opposite – raising serious concerns about how senior management treats their valued members.

Here’s what happened:

1️⃣ On 29th August 2025, I booked a 2-night stay (12–13 Sept 2025) through the same representative from whom I had taken the membership. He confirmed my booking via WhatsApp and assured me that all formalities were completed – “No need to worry, sir, your stay is confirmed.”

2️⃣ On arrival, I was shocked when Ms. Sharmistha Dutta, HOD at Le Méridien Ahmedabad, argued for 2–3 hours that I was at fault for not asking for a booking ID. Her words: “Our hotel is overbooked, running minus, and we cannot give you even a single room from 162 rooms available.” I was asked to arrange accommodation elsewhere – despite being a confirmed member.

3️⃣ After hours of arguments and standing firm (something my profession as a Chartered Accountant, thanks to ICAI, has taught me well – patience and firmness), suddenly, Ms. Dutta informed me that the General Manager approved a room for me.

👉 My question is simple – if it was possible within minutes for the GM to allocate a room, why was 3–4 hours of unnecessary argument, harassment, and wastage of time (both mine and their staff’s) needed?

4️⃣ I had even requested them to arrange an alternate stay at their associate Marriott properties in Ahmedabad – Fairfield by Marriott, Renaissance Hotels, or any other partner property. But instead of proactively supporting a member, they let the matter drag on.

This entire episode left me deeply disappointed. At a time when I am under tremendous professional workload due to the Income Tax Return filing deadline (15th Sept), this unprofessional handling only added avoidable stress.

Hospitality is about trust, respect, and customer care. Sadly, Le Méridien Ahmedabad & Club Marriott South Asia failed miserably in all three.

❗️ To all fellow professionals and travelers – please be double sure before relying on Le Méridien Ahmedabad or trusting a simple “WhatsApp confirmation.”

💬 I hope this reaches the right ears at Marriott Group and makes them rethink how their senior staff handles loyal customers and members. @Club Marriott South Asia @Marriott International @Le Méridien Hotels & Resorts #CustomerExperience #Marriott #LeMeridien #ClubMarriott #Hospitality #CustomerRights #HotelReview #AhmedabadHotels #ProfessionalExperience #NeverAgain #CustomerFeedback #ICAI #TravelAlert #MarriottBonvoy #ClubMarriottSouthAsia...

My recent experience at Le Méridien Ahmedabad was truly delightful, blending warm hospitality with a striking sense of design. From the moment I arrived, the staff ensured that the check-in process felt smooth and welcoming. The valet service, although slightly slower than expected, was courteous and efficient once in motion. What followed more than made up for the minor delay—the entrance opens into a stunning foyer that immediately sets the tone for the property.

The high, blue-toned ceilings create a sense of grandeur, while the minimalistic chandelier becomes a focal point, effortlessly drawing the eye upward. The entire space feels modern yet calming, with clean architectural lines and a tasteful balance between luxury and simplicity. It’s one of those rare interiors that can leave you standing still for a moment, simply to take it all in.

Service throughout the stay was consistently attentive, with staff members always ready to assist, whether it was offering dining recommendations or arranging small conveniences. The location is equally appealing, positioned in a part of the city that feels both accessible and serene.

Overall, Le Méridien Ahmedabad combines aesthetic beauty with excellent service, making it an easy recommendation for anyone...

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