The Hotel is located in a convenient area of Gurgaon, but this is definitely not a five star property and is not maintained well like other Hilton hotels. As a Hilton status member I have found the room standards of this particular hotel to be quite low in comparison to other Hilton hotels, even those in less privileged countries.
I upgraded to a suite, but the suite was pretty disappointing. The couches had stains all over them. The refrigerator was not working, and the towels looked old and half worn and I was questioning whether they were really washed or not. Also, I had booked for three people, but they did not have enough towels for three people. You would think that that they had some sort of quality check before or allowing their guests to come in to a room let alone a suite. Even though this was a non-smoking room, it had a slight smoke and damp stench everywhere. We came in late night, so I , tried to get a few things resolved, but was just too tired to deal with anything else. The next day we were very busy trying to get some things done for we were only in the area for three nights, so I did not want to spend time dealing with a complaint to the manager and and discussing everything wrong with the room. I thought calling the front desk about 10 issues upon checking in would have started something but apparently everything was forgotten afterwards. All I can say is that it was such a disappointment and having my eighty seven-year-old mother with me and I myself being a bit immune compromised— we felt very uncomfortable staying in this property.
Also, I booked a long stay package which was to include free few places of laundry, which is clearly stated in the package and when I asked the hotel front desk staff about it they said that there was no such thing. Even though I had it on my reservation for some reason, all of a sudden everything disappeared. But the long stay packaged is advertised with some pieces of laundry included as well as breakfast.
Not sure what’s going on, but it just seemed kind of shady.
The Restaurant food was OK. The servers were very nice and went out of their way to help you but can’t say much good about the actual hotel. They really need to improve the standard of cleanliness and presentation in terms of their rooms to be calling themselves a Hilton and especially if they are calling themselves a “five star” hotel, which they’re not even close to. This would be rated as a three star...
Read moreHeartfelt Thanks & Appreciation for an Exceptional Wedding Experience at Hilton sector 50 gurgaon !
I would like to extend my deepest appreciation to the entire team at Hilton, Sector 50, for flawlessly managing and executing our 3-day wedding celebrations. Every detail was handled with such precision, warmth, and professionalism that it turned our special occasion into an unforgettable experience.
Right from managing our relatives coming from abroad to those traveling from different towns, everyone was taken care of with the same attention and warmth, yet making sure that needed personalised communication is seamless . The coordination, logistics, and personal touch ensured that each guest felt equally valued and comfortable throughout their stay.
A special mention to Yogesh and Abhishek, whose dedication, patience, and proactive approach went far beyond our expectations. You both ensured that every event ran seamlessly, accommodated every request with a smile, and consistently made us feel supported. Your “above and beyond” attitude truly set the tone for the entire celebration.
Heartfelt thanks to Chef Prajjwal Mitra for the exceptional food planning and execution. Every meal was beautifully curated, with flavors and presentation that left all our guests delighted. The menu reflected great thought, creativity, and care for diverse tastes.
The rooms were immaculately clean, the facilities superb, and the staff throughout the hotel displayed an unmatched focus on guest comfort. Everyone was incredibly accommodating, attentive, and genuinely committed to making our stay perfect.
From start to finish, the entire Hilton Sector 50 team showcased excellence, warmth, and professionalism. You didn’t just host our wedding — you created a heartfelt experience that we and our guests will cherish forever.
Once again Thank you dil se team Hilton hotel sector 50 for making it all...
Read moreI absolutely love this place, as it perfectly caters to both café enthusiasts and professionals seeking a reliable meeting spot. The ambiance strikes a perfect balance between cozy and functional, making it an ideal location for a variety of occasions. Whether you're catching up with friends over coffee or conducting a business meeting, this place offers the perfect setting.
The menu is extensive and well-crafted, featuring a diverse array of options that are sure to please any palate. From freshly brewed coffee to delectable pastries, and hearty sandwiches to gourmet salads, every item on the menu is thoughtfully prepared and delicious. The quality of the food is consistently high, making each visit a delightful culinary experience.
What truly sets this place apart is its versatility. The layout is designed to accommodate both casual gatherings and more formal meetings. Comfortable seating arrangements and ample table space ensure that you can work or relax without feeling cramped. The Wi-Fi is reliable, and there are plenty of power outlets, making it a convenient spot for remote work or study sessions.
Moreover, the staff is incredibly friendly and attentive, always ready to assist with a smile. Their dedication to providing excellent service enhances the overall experience, making you feel welcome and valued every time you visit.
In addition to its functional benefits, the atmosphere here is simply delightful. The décor is modern yet inviting, creating a warm and welcoming environment. Natural light floods the space during the day, adding to the pleasant ambiance.
Overall, this place is a gem for both café lovers and those in need of a reliable meeting spot. The great menu, delicious food, and inviting atmosphere make it a standout choice. Whether you're here for a quick coffee break or a productive meeting, you're sure to have a...
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