Yuvraj le royale — Hotel in Karnataka

Chose this property for 3 good reasons: It’s new and is well maintained Ideal location and family friendly Has 2 restaurants, South Indian in the ground floor and multiple cuisine (1983 resto pub)

But only after staying for 3 nights with my family I found few cons to already anticipated ones.

Let’s talk about pros: Location is ideal, accessible to Chamundi hills, Ooty main road, Shopping locations etc. Mylari restaurant is within a km from here Newly built and well maintained, clean rooms with touch panel control for lights, 24/7 hot water, courteous staff, family friendly Seamless check-in/out process Two kinds of restaurants, South Indian (ground floor includes breakfast buffet), multi-cuisine resto pub (1983) on the rooftop, also allows alcohol

Now for the cons: Check-in is at 12pm so early check-in has an additional charge of ₹1k Rooms are clean but small, talked about controls which includes, DND, Room Clean, Laundry. But the staff never consider these indicators (I’ll talk about this later) Restaurants (both) are below average in taste for the price. There are better restaurants in walkable distance who offer better food, at same price It’s listed as, including parking on Bookings but it’s on the street side, basement parking is only for staff members.(I’ll talk about this in detail) Staff behaviour is friendly (only friendly), they miss out on doing their basic job (providing service)

So our first challenge: the room access card needs to be recharged everyday, which came as a surprise as we hadn’t come across any other hotels that do this, it’s not like we would overstay our stay and they can recharge it for the days we have payed to stay here (a little trust in your customers?) Next the main was parking: it’s street side. It’s a small lane (2way) and there are only 4 obvious parking space in front of the property, which sometimes is taken by people who come for the restaurants. We were asked to park at their other establishment (Yuvraj Silks) which is around 200mts from the hotel, which was fairly good and ample but, while booking why did they mention includes parking? They have a huge basement which can pretty much accommodate at least 4-5 cars but they’re used only by staff. Then there’s the restaurant… South Indian was relatively better than the so called multi-cuisine. The chicken was hard and overcooked. Few dishes weren’t what they claimed it to be. And their prices are of what most mainstream restaurants demand but here the dishes are sub-par! And the rooms are small, maybe good for couples. Good thinking with the touch panel switch board for lights control but hey if you’re putting these fancy indicators outside your rooms and which customers will use, do your due diligence! Our room needed cleaning and they had that indicator there so we turned it on AND we informed the front desk. We came back late in the evening hoping to enter a clean room but it was just as it was. Now when approached asking why, the front desk person was changed to a male for the night shift and he was so brazen to say that he had just clocked in and didn’t know! Uhm… there’s something called duty handover? Or they just want to play the blame game? So we asked them to clean the room while we stepped out for dinner but even after that it was untouched. This time the reason? They buzzed our room and even knocked but no answer (lol we told them we’re out for dinner so that they can get the room cleaned). Additionally they claimed we had our DND indicator turned on! (Speechless) I gave up after that. Most hotels have master card, so there’s no need for them to knock when the customer is AWAY! Plus funny part is, their fancy indicator panel shows “Check-in” in blue if there’s occupancy! Lol so well… that’s that! Staff are friendly, but fail to do their one job! Servicing and keeping their word!

So that’s my long feedback/review, bottom line I liked this place and would consider staying again given the staff learn their lesson and learn to keep their word! And please change the...

Worst hotel to stay and terrible service experience Let me brief as it is needed for people booking seeing this fake good reviews,

Problems encountered: No dedicated parking available and you need to park 400meteres away and take your luggage to hotel We arrived late to property (around 2.15pm) and still check in was done making us wait for 45 mins and there was additional guest for which advance payment was done for the one day as guest was planned to leave next day afternoon After we checked in , AC was not working, bathroom sink has an issue and all these were not checked by hotel even though checking was late We found balcony was dirty, match sticks and other wastage which was not cleaned. Receptionist offered 10 percentage discount on food bill after this and after dining in for late lunch around 4pm as checkin was delayed,1983 restaurant manager denied discount saying we need to tell him that we are in house guest before bill generated which is utter nonsense Receptionist Bhargavi is exceptionally rude to customers and totally arrogant. Next entire day wifi stopped working full day and they told that there is tree fell down nearby and there is no backup plan for the same. 8.Next day receptionist Bhargavi called us at around 1.25pm and started asking to pay additional money as guest has not left even though checkin was done at 3.15pm 9.guest left at 1.30pm earlier than check time and still Bhargavi kept on calling whether he is still occupied and you need to pay additional money and we literally had a word war as she was continuously irritating knowing above problem 10.Room key was deactivated when we went for lunch outside even though we have not checked out to irritate us more and which was reactivated saying the magnetic strip has some issue and after 24 hrs it will deactivate automatically which noone can believe and it was done intentionally.

Finally with all these issues, even though we booked a place for 2 nights we left the place on second day night and checked in new hotel there.

Please don't go to this property looking at 5 start reviews in Google as they are completely money minded , arrogant staff and no value for customers even though they charge very decent amount for stay.

Total worthless property and they will screw your peace of mind if you are planning to book here. If there is zero star rating, hotel and management staff...

We booked this hotel room which was a basically suit room signature suit room on pervious day of check in and we also had informed them that we will be reaching the hotel mid night and same advance was taken for 2 days but oncewe entered the room there where two rooms in a suit room and we where 4 members one room was neatly kept where another was not at all kept ready and no service was good regarding the same ..howver we called Reception and made it done however that day was done..and next day morning we went out once we return there was no parking facility and security was acting as if he was only the owner of the hotel and did not even help us to park our car later we entered hotel went to our room we could not open the room door because everytime we go out and come in we have to activate the card which was just a non sense and non of the Reception people had informed us this before we went up and again we came down for activation and went up later on there was no good service at all we where there for 2 days but none of them had changed our towels nor they did not even give us the soap or other things such az coffee ingredients...worst experience ever ..coming to room night we had a horrible sleep there was no sensor was proper (touch swtich )in the room where night the swtich was getting off by it self and even a fan because of this we could not sleep whole night which was so so useless giving such a big amount for such a hotel and room please dont ever go for this hotel which is so useless there are so many better hotels in mysore rather than this and also when we order anything from hotels the order amount or bill should be payed at the same time and they wont even keep the change which was so disappointing and disgusting Rooms were small and didn't have space to move around comfortably Would have given less than a half star if possible A restaurant only royal by its name and appearance.!But the experience was very subpar right from the service to the food!! Staff do not serve you on time and are not apologetic about their behavior as well totally our mysore trip was not good only because of this room which was...