Hotel Leafio Sakinaka — Hotel in Mumbai

It is a small really budget hotel near the Mumbai airport. Very easily accessible almost on the road. My taxi man didn't have any issues in finding the place. May be because he is living nearby to this hotel. Check in was smooth. I think I should compliment Agoda for the proper communication with the hotel. I remember having a very bad experience with Make-my-trip: when I reached the hotel there was no room booked in my name!! I think parking is not a problem there. Seems to have a lot of space.

The first room I was allotted was terrible. There is bathroom and in front of the bathroom door is a short and small corridor which opens into the room. The room is so small that you will almost feel claustrophobic. What was worse there was a window which faced a backbone where they were hosting parties.  This went upto midnight and after that the cleaning process went on for another 3 hours. The noise was terrible. I was totally disoriented with no sleep next day morning. I had to complain next day and luckily they allotted an other room.  This was slightly better.  Looked slightly more spacious. Single bed like the previous one.  It seems for single occupancy they give only single bed room. So if you want a larger room all specifically for double room.

Rooms are clean, and so are the linen. Bathroom is very small but clean. Toiletries are minimal with only a dental kit. Shampoo and bathing liquid are provided. Of all the things one that annoyed me most was the lack of a cupboard. Only two hangers and hook!! No kettle, no safe. To get coffee you have to go to 4th floor.

There is no fan and I saw mosquitoes in both the rooms. The TV didn't show must the channels though it showed sports. No English channels. Wi-Fi is good but it took 10mt to get activated once I checked in.

There is no restaurant or bar. It is written you can't take food from outside to the room. When asked I someone there, he said you can do that. Or else you have to go out to a eat. But breakfast is served in the hotel. It is very basic one, but ok. Omelette can be ordered.

Overall...

Lodge experience for 3-star tariff

Except for one IT staff, they don't care about you, and their work. They will keep citing their rules - "We don't do this, read our website". But they will not do what they are supposed to do - including replacing used coffee sachets, replacing towels etc. The bathroom doesn't have a place to keep your toiletries kit. The toilet flush will automatically operate when you lean back. MOST ROOMS DON'T HAVE A WINDOW AND YOU WILL BE TOLD BY A LOOK THAT YOU DON'T DESERVE A WINDOW. And forget elaborate room service of food and whatnot. You will be lucky if they remember your request for water. If the rooms were any smaller they would be declared "cubicles". For this, the tariff is INR 3300. And even after I told them that the booking has been done by a company with a staff of 2000 people, nobody cared. They kept throwing their rulebook at me. A thousand places in close proximity to this will be a thousand times better. I will refuse to work for this client if they book me again in this hotel. This is the new trend in Indian hospitality. Places with no kitchens. But do they make up for this huge gap with enthusiasm and a service mindset? Well, they will ask you to go to the rooftop and find cutlery by yourself. God forbid that they take up any responsibility on their own. Avoid this place like the plague. Even the staff members who want to do a good job are helpless. And the smug youngster at the reception needs a semster in...

Damp and unhygienic rooms with mosquitoes flying and watter dripping from noisy AC. Don't go by the pics they share on MMT. I wonder how they even got a place on MMT. Bedsheet was torn and had stain spots. Rooms were extremely small. This room they gave it me when we arrived at 2 am in the morning all tired. They were continuosly saying that we don't have rooms we don't have rooms. But the catch is that I booked the rooms one day prior to my arrival with advance payments. Then we had to actually reprimand them to get us a room where atleast bedsheets are clean and ceiling was not damp with fungus. They did transfer us but still in that rooms ac was noisy and dripping water all night in the room if you are not mindful you can slip and fall because it was right in front of the washroom. I know due to Covid they might not have been able to maintain each and every room. But atleast for the guest who have booked 1 day before you could do the least is to sanitize the room and keep it clean with an AC that's functioning properly. And please take down your deceptive pictures from mmt. I am going to complaint there as well because it's even irresponsible on the part of MMT that they let this happen. And the worst thing is that this hotel is listed on MMT as 3 star hotel. I don't know why MMT has lowered it's standards. The room was not even 60-70 sqft. If you...