The Ashok — Hotel in New Delhi

Don't waste your money here. This is a government run hotel. It's so ancient, they should convert it into a museum. My experience: I stayed for 2 days/night in 1st week of Jan'18. The only reason I chose this was its closeness to US embassy.

Day 1: I check-in. Room looked OK. The old-water-electric-kettle had dirt in it, I asked for replacement, the room service person just cleans it & brings it back. I complain about room heater not working. I had to call/talk to 10 people & then I am told at 11 PM at night that it will work in 1 hour. NO IT DIDN'T. On the contrary, the temperature dropped 2 degrees. Me & my wife both got fever because of this.

Day 2: I request the front desk at 9:30 AM to change my room & make sure the new room has a working heater. At 1 PM, I am told the new room is ready and when I ask if heater works, I am told to check it myself. IT DIDN"T WORK. The electrician tells me the hotel THROTTLES the heat and hence I won't get warmer temperature. But then adds that the throttling is done during the day time, after 4-5 PM, the heater will work. So, I transfer to this room. At around 7 PM, the heater is still not working and then I have to talk to 4-5 people, and finally another electrician comes with a ladder and turns ON something in the bathroom, and finally the heater starts working. And forgot about the electric kettle, the filter was so dirty, the dirt was falling into the water, I ask for replacement and the room service person just removes the filter and brings it back.

Disgusting hotel. You have to try really hard to make things right. Don't waste your time & money here. Better hotels around embassy area.

The hotel has some 700 rooms, 200 rooms reserved for government employees & rest for private citizens like me. I find it hard to believe the ~200 odd rooms reserved for government have the problems that I faced. Staff shows differential treatment if you are not goverment employee or a foreigner.

Last day, when I check out (10 AM), manager is nowhere to be found, and the duty manager asks me when am I coming again.. seriously?? Once bitten, twice shy, never checkin...

The Hotel is nice & more attractive thing is its location where there is good amount of Greenery.

Pros: Great sprawling property. Big reception lobby. Rooms are large & spacious. Beds too are very comfortable. Their second lawn is available for setting up some functions etc. In Room One plate of complementary cookie & one bottle of soft drink was provided. For breakfast there are many options to fill your belly. You can avoid juice or ask them which is freshly prepared cause I saw some of them were being poured from tetra pack juices boxes which are available on all grocery stores. If you are coming for work related to other countries embassies, then its location is a plus point. If you have checkout in in morning & flight/train in evening they provide service to keep your luggage's.

Areas of Improvement: The Hotel need to provide amenities like dental kits etc. based on total no of peoples checking in rather than standard one. One your luggage is brought to you room the person bringing that in keeps smiling even when they are done with job, hinting that they need you to explore your wallet. Such behavior needs to be disciplined. Swimming pool is not part of your lientery. Cause as per their policy you need to be member of some club to enjoy swimming pool. Quite surprising for a hotel claiming to be 5 stars. Guests should be allowed to use swimming pool. Hotel needs maintenance in detail. The room which I was staying has a painting which had moist built up on the painting & looks like nobody was bothered to replace or maintain that. Reason moisture like that does not build up in s single days but months. The paintwork done on walls seems to be done not professionally as the cables of TV etc were found to be victim of unprofessional paintwork. Charging point needs to be next to bed rather in my room it was near windows.

Neutral: Auto rickshaws are not allowed (As per Autorickshaws guys) in the hotel premises & seems all Autorickshaw drivers know that.

My Take: If i have special work in that area then can choose Ashok else there are...

The Ashok Hotel in Chanakyapuri, Delhi, is a well-known luxury hotel that blends classic charm with modern amenities. Here are some highlights from a typical review: Ambiance and Decor: The Ashok Hotel exudes a regal ambiance with its elegant decor and spacious interiors. The design reflects a blend of traditional Indian and contemporary styles, providing a luxurious and comfortable environment. Rooms: The rooms are spacious and well-appointed, featuring comfortable beds, modern bathrooms, and all the necessary amenities such as Wi-Fi, flat-screen TVs, and minibars. Many guests appreciate the cleanliness and attention to detail in room service. Dining: The hotel offers a variety of dining options, including multiple restaurants serving diverse cuisines ranging from Indian to international. The quality of food and service is generally praised, with many guests enjoying the fine dining experience. Service: The staff at The Ashok are often commended for their professionalism and hospitality. Guests frequently mention the courteous and helpful nature of the employees, which enhances the overall experience. Facilities: The hotel boasts extensive facilities, including a swimming pool, fitness center, spa, and business center. These amenities cater to both leisure and business travelers, making their stay more convenient and enjoyable. Location: Situated in the diplomatic enclave of Chanakyapuri, The Ashok enjoys a prime location. It is close to major tourist attractions, government offices, and embassies, making it a convenient choice for travelers. Events and Conferences: The hotel is renowned for hosting large events, conferences, and weddings. Its extensive banquet halls and conference facilities are well-equipped to handle various types of gatherings, with many guests appreciating the organizational capabilities of the hotel staff. Overall, The Ashok Hotel in Chanakyapuri, Delhi, is often praised for its luxurious ambiance, excellent service, and convenient location. It remains a preferred choice for both domestic and international travelers seeking a premium stay in the...