HOTEL ASHOKA — Hotel in Pamban Island

If you really wish to know about HOTEL ASHOKA RAMESHWARAM, then read till last.

I booked room directly spoke with Mr. MURIK KONDEN.. he is very sweet speaking person when i book room for 5 nights. I humble requested him, told my problem on phone before booking room for 5 nights that i am facing ulcer pancreatitis a patient, need pure veg food without spice. (I have full phone call recording). Me Murik said SIR DONT WORRY, WE WILL DO BEST FOR YOU & ALSO SPEAK TO OUR KITCHEN CHEF.

I reached there, its in very small lane. Parking is in next area. Person comes to show us parking. They read number plate of car & say u r from so & so state....i am on night duty....means u have to pay him something or else.......this is begin so i got doubt &.....

Luckly i paid 1 day insead of 5 days....The charges for 2 person (1 room) Rs 4480 with breakfast.

Latter dinner time i found, chef not availble so the manager in Hotel insulted me saying eat or Go. I simply eat raw idli with water. I also requested the young man at restaurant as please serve me ONLY CHATNI WITHOUT CHILLY IN BREAKFAST. so i can eat some thing but he started yelling at me. All guest saw this & i felt very sad. I cant speak louder as i am patient & not my attitite. Hence left &

I sleept empty stomach. I have to eat many medicine. But manager or front desk dont bother. no humamity.

Next day morning breakfast they were not helpful again so i eat plain idli with tea again. Because i am patient, take medicines & have to eat to survive. So i went to receiption requested to call Mr Murik, she said he will come \

I hope u understand their HOSPITALITY in HOTEL INDUSTRY (Rameshwaram) HOTEL ASHOKA. this is my preview.

NEXT day i checkout. The lady ask me to stay more so i requested to call Mr. Murik. If u want to see ur self, please book this hotel & visit once. I am sure u will remember me.

A brahmin, pure veg, pancreatitis patient quietly paid money to Hotel Ashoka & checked out quietly too because i with my family was in there Tamil...

We booked this hotel considering online reviews for our 3-night stay in Rameswaram.

The Good:

[1] A clean & decent value for money hotel for a family stay with ample space for car parking (nothing available for drivers if you are looking for a room/shelter).

[2] The hotel is located at a walkable distance from Arulmigu Ramanathaswamy, especially the North Gate.

[3] We booked the quad rooms and they are of decent size including a bed, wardrobe, and washroom. Linens are cleaned too including bed sheets and comforters.

[4] Food is of good quality with both North/South Indian dishes.

[5] The front staff is extremely helpful and will answer most of your queries or will arrange them for you, this is the best part especially if you do not speak local language.

The Bad/Can Be Better:

[1] When you send your service team to lift luggage, once dropped they just stand and stare at you. I know everyone needs a tip but there has to be a decency especially if you are inside the room.

[2] Before check-in make sure the washroom is cleaned especially the floor as previous visitors come from Agnitheertham there is a lot of sand (unfortunately the design of the floor style makes it even worse)

[3] Breakfast has limited options and is mostly not served hot for buffet. The coffee cups are mostly broken or not cleaned when served during buffet or in-room service. Have to ask for spoons, glass and even if some items are over.

[4] A lot of waiting time especially if it’s crowded, please set the right expectations before taking the food order when not all the items are available per menu.

[5] Daily cleaning of rooms is not provided. We had to ask for it, it should be by default or should be asked to the customer when they check-in.

[6] When a room is booked with breakfast, what is the reason for getting the breakfast card daily? It should be in your system once room no. is provided at the...

𝑫𝒊𝒔𝒂𝒔𝒕𝒓𝒐𝒖𝒔 𝑺𝒕𝒂𝒚: 𝑨 𝑪𝒂𝒕𝒂𝒍𝒐𝒈 𝒐𝒇 𝑫𝒊𝒔𝒂𝒑𝒑𝒐𝒊𝒏𝒕𝒎𝒆𝒏𝒕𝒔

I recently had the displeasure of staying at this hotel, and the experience left much to be desired. I had booked a queen suite, lured by the promise of a spacious room. While the room itself lived up to this expectation, the washroom was ridiculously tiny.

On the surface, cleanliness seemed acceptable, but it was clear that the attention to detail was lacking. The list of disappointments goes on: the air conditioning unit was out of order, The fridge was also non-functional. To add insult to injury, the phone in the room worked initially. Excited about the prospect of fresh juice and a milkshake, I promptly placed an order upon checking in. However, shortly after the order was confirmed, the phone mysteriously disconnected. My attempts to reconnect and reach out to the reception or restaurant were futile.

Despite informing the hotel management about these issues, their response was nothing short of apathetic. In a half-hearted attempt to address the problems, a representative from the hotel did come to my room. However, their investigation was cursory at best, and after a brief inspection, they declared the issues unfixable and vanished into thin air.

The pinnacle of disappointment was reached when the promised order never materialized, not even during check-out. It was as if my concerns were tossed aside with complete disregard. It became apparent that the hotel's idea of customer service is nothing more than a façade for their lack of accountability.

The only redeeming quality of this hotel is its proximity to a temple, but even that does little to salvage the overall experience. I would strongly advise against booking a stay at this establishment unless you enjoy disappointment, frustration, and the feeling of being ignored by indifferent...